Job summary Phyllis Tuckwell provides palliative and end oflife care for people living with an advanced or terminal illness. Based inFarnham, Camberly and Guildford, we serve a population of 550,000 across WestSurrey and North East Hampshire. HealthCare Assistant Hospiceat Home & In-Patient Unit Full or part-time hours available up to 37.5hours per week Salary range: £22,369 - £24,992 per annum WTE plusenhancements Are you passionate about making a difference andcommitted to providing high-quality care? Phyllis Tuckwell is looking for dynamic andmotivated Health Care Assistants to join our Hospice at Home and In-Patient Unitteams. Full and part time positions available. Main duties of the job This is an exciting opportunity for enthusiasticand experienced Health Care Assistants who are looking for a rewarding rolewhere they are able to provide high quality patient & family focused carewithin a supportive environment. Successful candidates will have previous experiencein a caring role, a recognised caring qualification and will possess excellentcommunication, interpersonal and team working skills. Flexibility to work acrossboth the Community and In-Patient Unit is important. Whilst palliative care experience is valuable, itis not essential as full training and support will be given. About us Phyllis Tuckwell offers: 6 weeks paid holiday plus public holidays Continuation of NHS Pension or Phyllis TuckwellGroup Self Invested Personal Pension (matched contributions up to 7.5%) Health Cash Plan Scheme Employee Assistance Programme Staff Benefit Scheme Blue Light Card discount Comprehensive education and training with personaldevelopment opportunities Clinical Supervision and support A motivated and compassionate team whose passion isto make a difference Multidisciplinary working within a forward thinkingand supportive organisation For more details please contact Helen Sloan,Community Services Manager, Helen.Sloanpth.org.uk 01252913054 or Heather Everitt, Inpatient Services Manager, Heather.Everittpth.org.uk 01252729400. Closing date for completed applications:Sunday 30th March 2025 If you are unable to apply on-line, please contactHR for an application pack on 01252 729408 or email: Recruitmentpth.org.uk Phyllis Tuckwell is committed to creating a diverseand inclusive culture, with the principles of fairness and equality at itscore. We are an equal opportunities employer, who values and respects ouremployees unique knowledge, skills and experiences. We warmly welcomeapplications from all sections of the community. All appointments aremade following a fair and equitable process, based on merit, job requirementsand business need. This post is subject to an enhanced Disclosure and Barring Service check. NO MEDIA OR AGENCIES Job description Job responsibilities PHYLLIS TUCKWELL JOB DESCRIPTION Post: Health Care Assistant Accountable to: Community Services Manager Job Purpose: Underthe direction and supervision of registered staff, to maintain and support the highest standards of care, toensure that a high-quality service is provided to all patients, their families and carers. Responsibilities: 1. Clinical To ensurestatutory obligations are met that are relevant to the clinicalarea. Toensure quality standards are maintained to provide the highest standards of holistic care. Tomaintain and support the provision of assessment, planning, implementation, and evaluation of nursing care, within thelimits of your qualifications and under the supervision of qualifiedstaff. Work to the agreedmodels of care and work allocation. Escalateany clinical or non-clinical incidents to the nurse in charge, and complete incident documentation via Sentinel. Assist with investigations and risk assessments as appropriate. 2.Professional Tounderstand and work within the Health and Social Care Act 2008, and PT businessplan and philosophy. Workas part of the multidisciplinary team, providing holistic care to patients, their families and carers. Delivera safe and high standard of care in accordance with Phyllis Tuckwell policies, guidelines. Whereappropriate and under the supervision of qualified staff, provide information and supportto patients, carers and relatives. Maintain effectiverelationships with colleagues. Tomaintain accurate, legible and contemporaneous records on all patients, to ensure documentation meets agreed PTstandards and adheres to Caldicott Guidelines. 3. Managerial Towork in accordance with the PT Fire, Health and Safety and Governance policies. Toeffectively maintain and support the clinical area and monitor resources,including clinical supplies and equipment. Toensure a team environment is maintained by developing effective relationships and being considerate towards colleagues,so as to create a team spirit and provide personal support. Manage your own time effectively to meetPT aims and objectives. 4. Training and Development Team Maintainand support the professional development and safe practice of others through peer support, leadership, supervision and teaching. Personal Maintain up-to-date knowledge of PT guidelines,policies and procedures. Toidentify and develop own knowledge and clinical skills, through continual professional development, clinicalsupervision, discussion with other members of the MDT, and through PT Annual Appraisal Process. 5. Research Participate in research and auditwithin the PT environment. Assist in implementing the findings of evidence-based practice. 6. Safeguarding, Equality, Diversity and Inclusion Role holders are required to understand yourresponsibilities in the safeguarding context, ensuring that Phyllis Tuckwellreduces the risk of harm or abuse of adults and children at risk. Role Holders must: Adhere to PhyllisTuckwells Safeguarding Policy (held on the NEST), which supports the localauthoritys multi agency safeguarding policy, the law (Care Act 2014) andMental Capacity Act 2005 (including Deprivation of Liberty Safeguards). Inform theappropriate Phyllis Tuckwell professional where there is concern that an adultor child may be at risk of harm, abuse, or neglect. Phyllis Tuckwell is committed to anEqual Opportunities approach, valuing, and respecting everyone as individuals, with diverse opinions, cultures,lifestyles, and circumstances. This job description is underpinned by PhyllisTuckwells philosophy, culture, and core values, which actively embracediversity and inclusion and promotes total team spirit. Job description Job responsibilities PHYLLIS TUCKWELL JOB DESCRIPTION Post: Health Care Assistant Accountable to: Community Services Manager Job Purpose: Underthe direction and supervision of registered staff, to maintain and support the highest standards of care, toensure that a high-quality service is provided to all patients, their families and carers. Responsibilities: 1. Clinical To ensurestatutory obligations are met that are relevant to the clinicalarea. Toensure quality standards are maintained to provide the highest standards of holistic care. Tomaintain and support the provision of assessment, planning, implementation, and evaluation of nursing care, within thelimits of your qualifications and under the supervision of qualifiedstaff. Work to the agreedmodels of care and work allocation. Escalateany clinical or non-clinical incidents to the nurse in charge, and complete incident documentation via Sentinel. Assist with investigations and risk assessments as appropriate. 2.Professional Tounderstand and work within the Health and Social Care Act 2008, and PT businessplan and philosophy. Workas part of the multidisciplinary team, providing holistic care to patients, their families and carers. Delivera safe and high standard of care in accordance with Phyllis Tuckwell policies, guidelines. Whereappropriate and under the supervision of qualified staff, provide information and supportto patients, carers and relatives. Maintain effectiverelationships with colleagues. Tomaintain accurate, legible and contemporaneous records on all patients, to ensure documentation meets agreed PTstandards and adheres to Caldicott Guidelines. 3. Managerial Towork in accordance with the PT Fire, Health and Safety and Governance policies. Toeffectively maintain and support the clinical area and monitor resources,including clinical supplies and equipment. Toensure a team environment is maintained by developing effective relationships and being considerate towards colleagues,so as to create a team spirit and provide personal support. Manage your own time effectively to meetPT aims and objectives. 4. Training and Development Team Maintainand support the professional development and safe practice of others through peer support, leadership, supervision and teaching. Personal Maintain up-to-date knowledge of PT guidelines,policies and procedures. Toidentify and develop own knowledge and clinical skills, through continual professional development, clinicalsupervision, discussion with other members of the MDT, and through PT Annual Appraisal Process. 5. Research Participate in research and auditwithin the PT environment. Assist in implementing the findings of evidence-based practice. 6. Safeguarding, Equality, Diversity and Inclusion Role holders are required to understand yourresponsibilities in the safeguarding context, ensuring that Phyllis Tuckwellreduces the risk of harm or abuse of adults and children at risk. Role Holders must: Adhere to PhyllisTuckwells Safeguarding Policy (held on the NEST), which supports the localauthoritys multi agency safeguarding policy, the law (Care Act 2014) andMental Capacity Act 2005 (including Deprivation of Liberty Safeguards). Inform theappropriate Phyllis Tuckwell professional where there is concern that an adultor child may be at risk of harm, abuse, or neglect. Phyllis Tuckwell is committed to anEqual Opportunities approach, valuing, and respecting everyone as individuals, with diverse opinions, cultures,lifestyles, and circumstances. This job description is underpinned by PhyllisTuckwells philosophy, culture, and core values, which actively embracediversity and inclusion and promotes total team spirit. Person Specification Experience Essential Evidence of care skills from working in a care home, patients own home, or hospital setting Understanding and experience of caring for dying patients with progressive diseases Relationships and Communication Essential Good communication and interpersonal skills Empathy and compassion Demonstrates a caring approach Ability to write in a clear and legible form Understand the importance of reporting any changes in a patients care to colleagues Team Working Essential Ability to work as part of a team and be willing to learn and take directions from others Has an understanding of multidisciplinary team working Ability to show interpersonal sensitivity to others Good attendance and punctuality record Flexible approach Computer Skills Essential Be in possession of basic IT skills e-mail and internet usage and a willingness to increase IT skills Qualifications Essential Care Certificate /willing to undertake Has NVQ / QCF / Regulated Qualifications Framework (RQF) / City & Guilds level 2 or above Evidence of undertaking health care courses or other life skills Computer Skills Essential Be in possession of basic IT skills e-mail and internet usage and a willingness to increase IT skills Quality Essential Commitment to providing high quality, individualised holistic care to patients and their relatives / carers Demonstrates competence in fundamental health care duties Demonstrates an understanding of the importance of Health and Safety and clinical governance Demonstrates an awareness of patient confidentiality and the principles of information governance Demonstrates an understanding of the importance of PT policies and procedures Self Management & Leadership Essential Demonstrate ability to work unsupervised as appropriate, under the direction of a RN Enthusiasm and is proactive Ability to cope with stressful situations Self-awareness and coping strategies Openness to learn Person Specification Experience Essential Evidence of care skills from working in a care home, patients own home, or hospital setting Understanding and experience of caring for dying patients with progressive diseases Relationships and Communication Essential Good communication and interpersonal skills Empathy and compassion Demonstrates a caring approach Ability to write in a clear and legible form Understand the importance of reporting any changes in a patients care to colleagues Team Working Essential Ability to work as part of a team and be willing to learn and take directions from others Has an understanding of multidisciplinary team working Ability to show interpersonal sensitivity to others Good attendance and punctuality record Flexible approach Computer Skills Essential Be in possession of basic IT skills e-mail and internet usage and a willingness to increase IT skills Qualifications Essential Care Certificate /willing to undertake Has NVQ / QCF / Regulated Qualifications Framework (RQF) / City & Guilds level 2 or above Evidence of undertaking health care courses or other life skills Computer Skills Essential Be in possession of basic IT skills e-mail and internet usage and a willingness to increase IT skills Quality Essential Commitment to providing high quality, individualised holistic care to patients and their relatives / carers Demonstrates competence in fundamental health care duties Demonstrates an understanding of the importance of Health and Safety and clinical governance Demonstrates an awareness of patient confidentiality and the principles of information governance Demonstrates an understanding of the importance of PT policies and procedures Self Management & Leadership Essential Demonstrate ability to work unsupervised as appropriate, under the direction of a RN Enthusiasm and is proactive Ability to cope with stressful situations Self-awareness and coping strategies Openness to learn Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Phyllis Tuckwell Memorial Hospice Ltd Address Phyllis Tuckwell Hospice Crosby Way Farnham Surrey GU9 7XG Employer's website