Our client, an industry leading organisation which provides award winning, time critical freight forwarding & logistics solutions, are recruiting for a Night Freight Coordinator (AOG Operations) to be based at offices in the London Heathrow area. Working Hours: 4 on / 4 off, shift pattern: (Apply online only) On Offer: Attractive salary of £35,000 £5,000 shift allowance Health Care Cash Plan, including dental and vision. Generous holiday and an additional day off for your birthday. Contributory pension scheme and life assurance. Employee Assistance Programme. Free on-site parking. Opportunity to grow expertise through ongoing coaching, training and development sessions Main Purpose of the Role: Reporting to the Operations Manager, the Night Freight Coordinator (AOG Operations) will manage the freight forwarding / logistics movement of AOG products, equipment and materials to and from the UK in accordance with organisational policy & procedure, HRMC regulations & laws in a timely and efficient manner. Duties and Responsibilities Night Freight Coordinator (AOG Operations): Import & Export Processes Ensure quotation requests from customers are responded to in a timely manner, providing required follow up and inputting into the company system if the quotation comes to fruition. Investigate and implement the most cost-effective dispatch of each shipment in accordance with the customers' instructions. Customer Service Answering and returning customer emails and calls in a timely manner and to agreed standards. Locate and track shipments and respond to customer enquiries. Documentation/Administration Maintain and manage records of shipments in and out of the Heathrow ETSF facility in compliance with AEO, UK Customs Law, IE NCTS, ETSF Records, C88, Dangerous goods, International shipping and organizational policy & procedure. Ensure each file is closed down and put away in a timely manner with all supporting paperwork contained. Compliance/Health and Safety Meet all Statutory Requirements for the Aviation industry. Ensure adherence to company Quality Management System processes. To Be Considered: Previous experience in an air freight operations role. Sound knowledge of Customs entries. Knowledge of CargoWise– advantage Industry relevant network. Strong organisational skills with the ability to prioritise as well as focus on the detail. Strong communication skills, both written and verbal. Problem solving skills. For full details, contact Willis Global - a leading Recruitment Consultancy for the Supply Chain & Logistics industry