An exciting opportunity has arisen in the Urgent and Emergency Care and Support Services. The successful applicant will be an individual with an excellent track-record in operational management combined with the commitment and leadership skills to work as part of a team to support delivery across the emergency floor, homeless team, and the addiction clinical care suite.
Main duties of the job
The successful applicant will have excellent communication skills, a commitment to patient care and performance delivery along with robust financial and workforce management experience. This is an excellent opportunity for those looking at furthering their operational and strategic experience. You will be highly collaborative, systematic and rigorous in your approach, with a high level of emotional intelligence. A strong track-record of successful delivery is essential as is a passionate desire to make a difference to patients and their families.
If you believe you have the skills, enthusiasm and ambition to join our team we welcome your application. We encourage applicants from all backgrounds.
About us
The Acute and General Medicine Directorate forms part of the Integrated & Specialist Medicine Clinical Group and is based on the St Thomas's Hospital site. The Urgent and Emergency Care and Support Services Directorate run and are responsible for a range of services, General Medicine, the Emergency Floor, Homeless Team, Alcohol Care Team and the REACH service.
Job description
Job responsibilities
* Operational Performance Management
* Management and Leadership
* Quality, Risk and Governance
* Financial Management
* Strategy, Change and Service Improvement
Person Specification
Education and Qualifications
Essential
* Relevant masters, equivalent professional qualification or equivalent experience
* A degree level education
Desirable
* Prince 2 qualification or equivalent experience
Previous Experience
Essential
* Extensive operational management experience in large complex organisations, some of which should be in a health care or health service environment, including design, development, implementation and management of change in a multiple stakeholder environment and experience of passing on ideas successfully to others
* Experience working across multiple organisations to secure change proven track record of overcoming obstacles to change and facilitating progress of projects
* Experience of developing, monitoring and managing budgets.
* Experience of working in complex clinical environments.
* Demonstrable success in delivering change and performance with and through your management and clinical teams, by engaging them in the strategic direction and delivery plans, establishing clear work priorities with them, delegating effectively, ensuring a capability to deliver, monitoring performance and giving feedback
Skills / Knowledge / Ability
Essential
* Highly developed knowledge and understanding of organisational development and change
* Use advanced analytical and judgement skills including understanding and application of complex statistical and numerical data.
* Apply excellent communication skills both written and verbal including advanced formal presentation skills, influencing and negotiating
* Gather and incorporate the views of service users and carers into service change
* Influence, negotiate with, and motivate senior managers and clinicians to enable the delivery of services
* Work with staff, patients and carers to improve services
* Competently use Excel, PowerPoint, and Microsoft Project
* Able to maintain high level of professionalism and leadership in the face of strong pressures and tight deadlines
* A leader by example with a strong sense of quality
Employer details
Employer name
Guy's and St Thomas' NHS Foundation Trust
Address
Beckett House
1 Lambeth Palace Road
London
SE1 7EU
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