The Leith Hill Practice is looking to recruit an administrator to join our existing small but mighty administration team on a full time basis (Mon - Fri hours). You will provide general administrative support to our four GP Partners, clinical and non-clinical team.
Main duties of the job
* Accurately preparing patient referrals, letters, reports, and other documents with attention to quality.
* Processing patient registrations and record deductions promptly and efficiently.
* Updating and maintaining patient record amendments, including registrations and deductions.
* Summarising new patient medical records, both paper and electronic, in accordance with coding protocols.
* Managing invoicing for private work and overseeing credit control.
* Handling medical/insurance requests and Subject Access Requests.
* Maintaining non-clinical stock levels in the practice.
* Courier runs between the main and branch sites (under 5 miles, with mileage and business insurance provided).
* Providing shared reception cover until 18:30 - 20:30 as part of the team.
* Performing any other administrative tasks as required within the practice.
Experience
Essential
* Excellent written and verbal communication
* Confident in Microsoft Word, Excel and Outlook
* High attention to detail and accuracy
* Ability to work as part of a team and independently using own initiative.
* Excellent organisation skills and the ability to prioritise own workload
* Effective time management
* Positive can do attitude
* Willingness to learn
* Understand and acknowledge the limitations of their role.
* Maintain confidentiality at all times.
* Admin / Customer service experience is essential.
* Previous experience of working in the NHS is welcome but not essential.
Desirable
* Experience of working in a GP practice
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