Job Title: Sales Assistant Manager Department: Shared Services - Sales Administration Reports To: Sales Administration ManagerChessington, Surrey, Must have import/export experience and previous sales admin experience. Job Purpose: To ensure the order-to-delivery process runs smoothly for ALL customers and that key relationships with customers, distributors, Group suppliers, and logistic companies are managed both promptly and effectively. To support this there is a strong focus on delivering excellent customer service which is key to managing these relationships. To support the Manager with day to day running of the admin team and provide assistance as and when required. Key responsibilities and accountabilities: Significant internal and external relationships Team: 6Reports to: Sales Administration ManagerOther Contacts: Group Companies/Logistic Companies/ customers/ distributors/ credit control/ sales managers Main Responsibilities include: • Responsible for processing sales orders from order receipt to sales invoicing including the raising of order acknowledgments, purchase orders, tracking of orders, delivery confirmations and raising sales invoices. • Pre-sales support - Liaise and negotiate with customers, distributors and Group companies regarding orders, sales, scheduling of shipments & pricing.• Manage the ordering of stock.• Review forecasts to aid the management of consignment stock for relevant sales accounts. • Process Group commission for the Electronics Division.• Issue official quotations.• Assist the sales team with running the CRM system. • Support with the delivery of sales and operational reports • Provide administrative support to the sales teams if and when required• Provide cover when required if a member of the Team is absent. Knowledge & Experience: • Background in Sales Administration - Minimum of 5 yrs experience• Excellent verbal and written communications• Excellent customer service experience• Strong interpersonal & organisational skills• Confident in using Microsoft Office 365, word, excel, outlook, teams • Experienced in using ERP systems ideally Sage X3• Confident in Adobe standard or adobe acrobat DC (editable version)• Working knowledge and understanding of incoterms, trade tariffs and associated custom procedures After 3 months employment -Company bonus shared amongst eligible staff - based on Company revenue. -Flexitime: core hours 10am - 4pm with a minimum 7.45-hour day. -Bupa single cover -Bupa Cash plan Level 2 on dental/ eye care/ physio/ health screens/ diagnostics/ counselling (covers up to 4 children) -Group income protection (after 26 weeks employment)-Group life insurance 8x salary -20 days holiday (plus 8 bank holidays and 3 days shut down at Christmas) -Buy/ sell holiday scheme - up to 5 days -Pension 6% employer 3% Employee Pension can be from day 1 but no later than 3 months employment. After 6-month probation This role is based at the office - after successful completion of probation period of 6 months you can apply to WFH for 2 days in a 4-week period. Retirement-£500 per year of service, retirement accrual, payable on retirement. Salary Sacrifice:-On personal pension contributions-Bonus payments-Retirement bonus payment If your application is successful, you will be contact shortly. The job title and description in this advertisement may differ from the client's official job description/contract. We appreciate your interest in this role. E Personnel Recruitment aims to acknowledge all applications, but due to the high volume of CVs we receive, this may not always be feasible. You can apply with the utmost confidence to E Personnel Recruitment directly, experts in both Permanent and Temporary Recruitment, and a proud member of the Recruitment & Employment Confederation (REC), the professional body for the recruitment industry. In the meantime, feel free to explore similar job opportunities on our website: e-personnelrecruitment.co.uk