Automotive Customer Service Advisor required in the Epsom area Pay: Up to £28k Basic DOE Bonuses which are uncapped £37k OTE Hours: 8am - 6pm Monday - Friday breaks with 1 in 3 Saturday mornings 9am - 1pm soon to increase to 1 in 4 paid as overtime. We are proud to announce we are currently working with a well-established Motor Trade Dealership who have won countless Automotive Industry awards and recognition over the years for customer service, professionalism and employee development. This client has an excellent reputation with their customers, suppliers and employees past and current and looking for an additional Customer Service extraordinaire to join their vibrant automotive after sales support team based a Franchised Car Dealership operation. They are seeking a Service Advisor who has a great attitude and customer focused preferably from a Main Dealership, or similar environment, to join and support the work of their Service Department. This is a crucial role to the success of the business, as such, the rewards and benefits they offer set them apart from other Dealerships in their local area. Please note our client will look at enthusiastic up and coming Customer Service Professionals who are looking for their first Main Dealership workshop position as they have experienced Service Advisors and supportive Management in their business who can train and skill you up to become a industry leading Service Advisor in our fast paced industry Some of the perks within this Service Advisor are as follows: Uncapped On Target earnings; achieving and exceeding customer satisfaction scores and upsells 25 Days holiday plus bank holidays Private health care Employee Car Scheme Discounted Servicing and mechanical repairs and parts Manufacturer accreditation offered for Aftersales (service and parts) excellence This is an exciting opportunity for a Service Advisor to join a company that is committed to ensuring their staff enjoy their working day, They reward highly and put their employees at the forefront of all they do. Within this Service Advisor role your typical duties will include: Managing the repair of vehicles in a timely manner and to brand standards Delivery of first class customer experience Achieving Manufacturer Customer Satisfaction targets Responsible for multi-channel communications with customers in progress Upsell and authority for additional work identified RSA & 1 Link Management Collection and Delivery Control Delayed work updates and Parts ordering Full preparation for vehicle check out Complaint Resolution Inbound call handling & call back management We would love to hear from experienced Service Advisors, be that those fresh to the trade, or those who have started their progression journey to Senior Service Advisor status. If you would like more information about this Vehicle Service Advisor or you would like to find out about other Automotive Jobs in Epsom, Surrey contact Liam Buffenbarger at Perfect Placement today He helps people find new Automotive jobs We are the UK's leading Automotive Recruitment Consultancy, if you are looking to refresh your Automotive Career please get in touch with us, we have many Motor Trade Jobs available across the whole of the UK.