Job title: Recycling Assistant
Salary: B1 (£23,411-£23,893) plus weekend and bank holiday enhancements
Hours: 32.15 on avg per week
Contract: Permanent
Location: Various recycling centres in Leeds (Kirkstall, Seacroft, Wetherby, Middleton, Meanwood, Pudsey, Otley and Yeadon)
As a Recycling Assistant you must thrive on interacting with members of the public by encouraging them to maximise the separation of their waste. This will increase recycling and help the Authority to achieve their waste strategy commitment.
Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our and ambitions.
About you
As a Recycling Assistant:-
1. You must be committed to provide a high-quality customer service and be an excellent communicator.
2. You must have the ability to work as a team, whilst being able to use your own initiative.
3. You must have the ability to work with a range of partners, contractors, agencies, and other teams from within the council to ensure our sites are responsive to customer needs and reuse/recycling is maximised to the full.
4. You must be able to be on your feet for up to 10 hours a day and be able to work in all weathers. You must be flexible in terms of location of where you are placed across Leeds and to be able to get there each day.
5. Positively undertake the segregation of recyclable material, to extract as much recyclables as possible.
About the role
This is a vital role working in a fast paced team with a high demand for the service. You must be motivated and hardworking with a passion to make a positive contribution to improving the environment. You can help by ensuring that all waste that is presented is segregated into the correct waste/recycle stream. This assist in minimising the costs of transporting and disposing of non-recyclable waste which can be more expensive.
The eight Household Recycling Centres (HWRC) accept items that are no longer wanted or needed by residents of Leeds. The council collects approximately 333,000 tonnes of waste per year from around 340,000 households with emphasis on reducing non recyclable waste.
We work in partnership with various charities including REVIVE. There are two reuse shops located at Kirkstall HWRC and Seacroft HWRC. This enables residents to donate reusable items like furniture, working electrical items, clothing, bikes and bric a brac. The councils reuse partner REVIVE has supported Leeds journey towards achieving net zero emissions citywide by 2030 by helping to divert 935 tonnes of Co2 equivalent in 2022/2023 that otherwise would have been disposed of. This is the equivalent of taking over 458 typical UK cars off the road for a whole year.
What we offer you
We take pride in offering the best employee experience, with benefits including:
6. a competitive salary and annual leave entitlement plus statutory holidays
7. membership of the West Yorkshire Pension Fund with generous employer contributions
8. a clear career pathway of development opportunities.
9. a range of staff benefits to help you boost your wellbeing and make your money go further
How to apply
Please complete the online application form.
Read our guidance for further advice. Please check your information carefully and ensure you complete all sections before submitting your application.
We promote diversity and want a workforce that reflects the population of Leeds. Leeds City Council is ranked 70 on the Stonewall Equality Index 2023. We are also an age-friendly employer, a Mindful Employer, and a Disability Confident Leader.
All new Leeds City Council appointments are made subject to the satisfactory completion of a six-month probationary period.
This role is based in the UK. Employment is conditional on confirmation of the right to work in the UK - either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK and the role does not meet eligibility for sponsorship, please consider carefully whether you meet the eligibility to apply.
Job Description
Job purpose
To work as part of a multi-skilled household waste site team responsible for encouraging the public to maximise the separation of their waste to increase recycling and help the Council achieve its Waste Strategy objectives. To show initiative, commitment, and enthusiasm to ensure the services provided make a difference by supporting and advising residents how to recycle their waste and improving behaviours in relation to disposing of their waste responsibly.
Responsibilities
Managing Waste
10. Utilising Reuse facilities available on site, to positively separate waste for reuse: e.g. Paint, WEEE and furniture.
11. To actively deter trade/commercial waste visitors from using the sites, complying with individual site procedures and current permit restrictions.
12. Contribute to new initiatives to manage waste aimed to improve recycling and reuse on site.
13. Control chargeable waste and facilitate revenue collection using appropriate payment technology.
Customer Care
14. To proactively meet and greet visitors to the site and assist members of the public in separating/ recycling and disposing of waste as appropriate. Offer physical assistance to less able customers.
15. To adhere to customer service standards applicable to operations on site.
16. Assist with surveys, leafleting and customer feedback.
17. To respond to customer enquiries regarding recycling facilities both on site and offered at kerbside/bring and to direct the public to where further information can be obtained.
Site Operation
18. Undertake all work in accordance with health and safety procedures and to report defects or safety concerns identified to the appropriate supervisor/manager.
19. Ensure that Health and Safety Regulations, site procedures and risk assessments are observed and complied with, especially in-relation to Asbestos, unknown chemicals and gas cylinders. Wear appropriate P.P.E. issued by the Service, eg gloves, high-visibility clothing, boots, goggles etc., as required.
20. To ensure that all essential records relating to the operation of the site are completed fully and promptly (e.g. transfer notes, duty of care, hazardous waste notes, site log, health and safety documents, and plant usage sheets).
21. To operate and ensure the safe use of heavy plant and machinery, such as waste compactors on household waste sites in accordance with training and site procedures and to report any issues to a manager immediately or at the latest at the end of the working day.
22. Ensure the timely opening and closing of the HWSS and that all site security systems are activated, as appropriate.
23. Follow site procedures and method statements, to ensure that specific tasks are completed in accordance with the programme of work and ensure that any problems undertaking/completing work is reported.
24. To rectify routine problems /issues in accordance with programme of work. To report any outstanding problem associated with the service, or any failure to complete the programme of work, to a manager immediately or at the end of the working day at the latest and complete appropriate paperwork as required.
25. To use a range of specialist tools, where necessary having received relevant training. This includes the ability to undertake horticultural work e.g. pruning and cutting back shrubs, hedges, overhanging branches, mowing / strimming of grass and removal of weeds.
26. Undertake any ancillary labouring, cleaning and maintenance duties as directed, relative to the site you are working at and the service needs. Undertake or ensure that grounds maintenance of sites is completed on a regular schedule as applicable to the site.
27. Ensure that all resources used, equipment, machinery and buildings are kept safe, in good order and condition and are not exposed to the risk of loss damage or theft.
28. Operate and utilise electronic monitoring devices supplied/ installed on site e.g. CCTV, automatic number plate recognition, hand held data collection devices, as required. Record and report on any issues as appropriate.
29. Operate weighbridge if required.
30. Ensure the site is kept clean and tidy, sweep and litter pick as required. Sweep, litter pick and remove any dumping from the external boundary.
31. Comply with all relevant Leeds City Council Policies and Procedures.
32. Undergo relevant training and development (e.g. on the job or training courses). This will include training relating to the use of power tools, customer service, handling of hazardous waste, health and safety issues, weighbridge software etc.
33. To support educational campaigns or activities to support behaviour change to increase recycling/reuse and responsible management of waste.
34. Carry out all work with the highest standards of behaviour and conduct thereby reflecting the importance of the role as an ambassador for the City and the Council. In particular, to respond courteously and professionally.
35. This is not an exhaustive list and the post holder may be required to undertake other reasonable duties deemed to be within the scope of this role.
Hours of Work:
The hours of work are an overall average of 32.15 hours per week, over 7 days per week (Monday to Sunday inclusive), working 4 days one week 3 days the other week on a repeating cycle, 52 weeks per year except Christmas Day, Boxing Day and New Year’s Day.
There will be a seasonal variation to hours of work:
36. Summer (Apr-Oct) : 7.45am – 6.15pm (average weekly hours of 35)
37. Winter (Nov-Mar) : 7.45am – 4.15pm (average weekly hours of 28)
38. The normal working day will include a 30 minute unpaid lunch break.
Fixed payments to reflect weekend and Bank Holiday working will be made in accordance with the National Joint Council (NJC) for Local Government Services Terms & Conditions of Service.
In certain circumstances, in the interests of operational efficiency, rota cycles can be varied subject to appropriate consultation and with reasonable notice.
Flexitime, not applicable.
Other conditions in accordance with the provisions of the scheme of Conditions of Service of the National Joint Council for the Local Government Service as adopted or amended by the Council.
Physical conditions
Employees will be required to work flexibly and will be part of an operational service and may at short notice be deployed to any of the eight city wide household waste. This flexible approach to ways of working will be required which on occasion may include the provision of a similar service across other areas of the council.
Relationships
The post holder will be required to communicate with all levels of staff, members of the public, external agencies and on occasions ward councillors. The post holder will be expected to work both positively and flexibly with team members upholding the values of the Council.
Essential requirements It is essential that the candidate should be able to demonstrate the following criteria for the post. Candidates will only be shortlisted for interview if they can demonstrate that they meet all the essential requirements.
Essential Skills required
39. Able to quickly learn new tasks and follow instructions.
40. Ability to understand simple written and verbal instructions.
41. Able to use basic hand tools and equipment safely, efficiently and skilfully.
42. Able to work to deadlines to high standards in terms of time and work quality
43. Able to complete required paperwork
44. Able to work outdoors for long periods and in all weather conditions/ at with appropriate protective clothing/equipment.
45. Able to carry out work with requires occasional lifting/pulling and carrying heavy objects or equivalent physical
46. Ability to work as part of a team
47. Ability to work with a range of partners, agencies and teams (including elected members) to ensure sites are responsive to customer needs and reuse/recycling is maximised
48. Able to guide others effectively to deliver high quality work.
49. Ability to encourage site users to reuse and recycle their waste
Essential knowledge required
50. Knowledge of and commitment to the delivery of high-quality services and the standards expected when dealing with members of the public
51. Basic numeracy and literacy
Essential Behavioural and other Characteristics
52. Understand and embrace Leeds City Council Values and Behaviours and codes of conduct.
53. Committed to continuous improvement in all areas and work towards delivering theBest City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon
54. Able to understand and observe Leeds City Council equality and diversity policies.
55. Carry out all duties having regard to an employee’s responsibility under Health and Safety Policies.
56. Willingness to actively participate in training and development activities.
57. Flexible and adaptable to change to assist other services as required commensurate to grade.
58. Participate in appraisal, training, and development activities.
59. Be aware of and comply with Leeds City Council policies and procedures.
60. Be aware of and support difference ensuring equality for all, working in an anti-discriminatory manner, upholding, equality & diversity.
61. Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person.
62. The Council has adopted a flexibility protocol and the role will be expected to work within these parameters.
Desirable requirements It is desirable that the candidate should be able to demonstrate the following criteria for the post. Candidates are not required to meet all the desirable requirements however these may be used to distinguish between candidates.
Desirable knowledge/qualifications
63. Possession of appropriate competency to operate plant and machinery e.g. NPORS certificate.
64. West Yorkshire Trading Standards Weighbridge Operator Certificate
65. Awareness of waste industry guidance for operation of sites
Desirable experience required
66. Experience of using powered and mechanical equipment relevant to the work of the post.
67. Experience of dealing with members of the public and customer care
68. Experience of environmental maintenance tasks relevant to the work of the post.
69. Work in an area-based team showing initiative and understanding of the impact of the work carried out.
70. Working alone and with minimal supervision.
Desirable skills required
71. Ability to communicate effectively with customers and ward members
72. Ability to resolve conflict
73. Ability to inform customers on the services we offer for recycling and understand the end use for materials we collect on site
Apply for this job