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School Customer Service Assistant, Harrow
Client: Chartwells - Schools
Location: Harrow, United Kingdom
Job Category: Customer Service
EU work permit required: Yes
Job Reference: 63b4c5f0a259
Job Views: 6
Posted: 26.04.2025
Expiry Date: 10.06.2025
Job Description
Are you a team player with a passion for food and people? Do you thrive in a busy environment? We are looking for someone like you to help us deliver exceptional customer experiences for Chartwells on a part-time basis, contracted to 20 hours per week.
As a Customer Service Assistant, you will join a passionate, friendly team working in a fast-paced environment. We offer opportunities for career progression within a company that invests in its people, celebrates individuality, and rewards employees who go beyond expectations.
We provide a comprehensive benefits package, including:
* Travel discounts with TUI, Expedia, Booking.com, and more
* Discounts on groceries at Tesco, Sainsbury's, Morrisons, and others
* Access to a Digital GP and wider healthcare benefits
* Up to 44% off cinema tickets
* Regular discount and savings emails
* Cash rewards for spending, redeemable on various brands
* Free wellness, mindfulness, and exercise classes
* Share discounts with friends and family
* Contributory pension scheme
* Career development programs like Career Pathways and MyLearning
Please note: This role is contracted for 43.6 weeks per year.
Key Responsibilities
* Preparing high-quality food that delights clients and customers
* Creating attractive food and display arrangements
* Representing Chartwells and maintaining a positive brand image
* Handling cash and operating the cash register
* Ensuring compliance with Food Handling & Hygiene standards
* Following Health & Safety regulations
Ideal Candidate
* Enthusiastic with a can-do attitude
* Excellent team player
* Motivated to succeed
* Capable of working under pressure
* Reliable with good timekeeping
* Safety-conscious
* Experience in a catering-related role is preferred but not essential
Part of Compass Group UK&I, Chartwells is a leading provider of catering and support services to the education sector. We focus on helping students build strong bodies, sharp minds, and lead healthy lives. We serve millions of nutritious meals weekly across the UK. We are committed to safeguarding and promoting the welfare of children; employment is subject to pre-employment checks, including DBS and Children's Barred List checks. This role is exempt under the Rehabilitation of Offenders Act 1974, and applicants must declare all convictions and cautions.
We promote diversity and equal opportunity, encouraging everyone to bring their authentic selves to work and to develop their careers in an inclusive environment.
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