Technical (TAM or TSM) Services Manager – Microsoft365
Location: Worcestershire
Salary: £70,000 - £80,000
*This is not a sales role. This is a technical role in which you upsell via relationship building. There are ZERO sales targets/commission.
Feel like you've hit a ceiling in your current position? Do you want to work for a company with a clearly defined vision & strategy to set the industry alight? Do you want to be a key figurehead between a leading provider of IT services and solutions and their customers? Do you want to grow your career within a company that provides real opportunities to develop on both a personal and technical level?
Responsibilities:
* Act as a vCTO to clients
* Customer relationship management / rapport building
* Become a trusted advisor to customers and the glue between customers/internal teams
* Strong understanding of multiple technologies and the elements of an End-to-End service.
* Ability to engage with customers, educate them on tech, best practices, and advice on new areas where value can be added.
* Experience in Senior-level IT Management and leadership within a Cloud environment
* Ability to inspire, lead and give guidance to technical and non-technical teams in IT operational environments.
* Strong customer-facing experience.
Technology involved:
* Microsoft 365
* Endpoint, Intune
* IaaS, PaaS
* As wide Microsoft stack as possible
Additional Responsibilities:
* Ensure effective & efficient delivery of services to customers, acting as the internal customer voice.
* Provide technical guidance, advice & support to account & service management teams to ensure optimal technology service delivery.
* Ability to lead technical experts in a reasonable & logical manner to explore all solutions to business challenges.
Great role in an exciting proven yet fast-growing environment with solid career developing opportunities.
Please hit the button to Apply or email jimmy.hearne@infraview.co.uk or call Jimmy @ InfraView on 020 3950 1996 for further info.
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