Undertake a range of delegated clinical care duties to deliver agreed plans of care under the supervision of trained staff Provide excellent customer care skills to ensure patients come first To ensure patients receive high quality clinical care and a good patient experience, having regard for their customs, religious beliefs and doctrines Recognise and avoid situations that may be detrimental to the health and wellbeing of the individuals To act as an advocate for patients within the department, to ensure a patient orientated approach to the delivery of care Prepare medical records prior to patients attending their clinic appointments.