Supply Planning Coordinator About the Role We are looking for a Supply Chain Coordinator to support the implementation of our Supplier Engagement Strategy. Key responsibilities include: Building collaborative working relationships with all suppliers & related internal business teams across Fashion and General Merchandise categories to ensure suppliers are both on-boarded onto the supplier portal and have all the necessary training and documentation. Ensure delivery schedules are regularly received and updated from all suppliers to drive forecast accuracy and support resource and capacity planning for our distribution centre. Manage the day-to-day performance of our digital freight forwarder, monitoring lead times against agreed SLAs for all modes of transport & proactively addressing or escalating any operational challenges that arise with key stakeholders. Use applications such as SAP, Analytics for Office (AFO), the Supplier Portal and our Freight Forwarding Platform to generate and maintain supply chain reports. This includes supplier performance scorecards, data-driven forecasts, and freight forwarding KPI reports. About Us Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences. About You You should be able to work flexible hours/days and demonstrate the ability to adapt to the changing demands of the role, and Deputise for the Supply Chain Planning Assistant Manager when required and support out-of-hours implementations and projects. You should also be available to travel occasionally to the Distribution Centre in Thatcham. Uniquely You At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional. While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply. If you want to know more about our people and our culture, search TogetherHarrods on LinkedIn, Facebook or follow us on Instagram togetherharrods Additional Information: Time Type: Permanent Department: Superior Supply Chain Planning (Alice Myers)