Parts Advisor - Automotive Retail Industry
Permanent position, standard working hours, achievable bonus scheme in place, 30 days holiday, pension contribution, accessible parking on site.
We are working with a commercial vehicle dealership based across multiple locations to recruit an experienced Parts Advisor to join their team in Manchester. We welcome applications from automotive backgrounds, current parts advisors, parts executives, and those with aftersales, trade parts, or motor trade experience.
Duties of the Parts Advisor role:
1. Handling incoming calls and serving front counter customers.
2. Supporting the workshop technicians with parts orders or queries.
3. Managing the end-to-end process of daily business, from point of order to making parts ready for delivery.
4. Communicating with customers/other dealers to ensure customer satisfaction and an effective parts service.
5. Same day deliveries as a relief driver, as and when required to support the full-time driver due to the volume of orders.
6. Resolving complex parts-related queries and upselling into our service team and workshop.
What we need from you for the Parts Advisor role:
1. Experience in the truck or automotive industry.
2. Customer service, satisfaction, and communication skills.
3. Inventory control skills.
4. Organised and analytical approach to customer queries.
5. Proactive upselling, maximising all sales opportunities.
6. Strong admin and computer literacy skills.
7. Attention to detail.
Benefits of the Parts Advisor role:
1. Permanent position.
2. Standard working hours.
3. Achievable bonus scheme in place.
4. 30 days holiday.
5. Pension contribution.
6. Accessible parking on site.
If you are interested in this role, please APPLY or if you would like a private and confidential chat, please contact Maisie Cope at E3 Recruitment.
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