We are looking for an experienced and strategic Payment Product Manager to lead the development and optimization of our payment systems. You will own the end-to-end payment experience—working cross-functionally to ensure our customers have a seamless, secure, and reliable checkout and payment process.
This role is ideal for someone with a strong technical background, a deep understanding of the payment ecosystem, and a passion for delivering great customer experiences.
Key Responsibilities
* Own the product roadmap for payments, including checkout, payment methods, recurring billing, and fraud prevention.
* Collaborate with Engineering, Design, Legal, Finance, and Customer Support teams to build and scale our payment infrastructure.
* Define and analyze key metrics to inform decision-making and measure success.
* Work with third-party payment providers (e.g., Stripe, Adyen, Chargebee, PayPal) to integrate and optimize payment processing.
* Ensure compliance with PCI, PSD2, SCA, and other relevant regulations.
* Identify new opportunities for payment optimization, including new payment methods, geographies, and pricing models.
* Champion customer experience in the payment flow, minimizing friction while maximizing trust and conversion.
* Conduct market research and competitive analysis to stay ahead of payment trends and innovations.
Requirements
* 3–7+ years of experience in product management, preferably with a focus on payments, fintech, or e-commerce.
* Strong understanding of the payments ecosystem, including gateways, processors, acquiring, and fraud detection.
* Experience working with third-party payment solutions (e.g., Stripe, Adyen, Braintree, Chargebee, etc.).
* Solid technical foundation; able to effectively work with engineers and understand APIs and system architecture.
* Excellent communication, collaboration, and stakeholder management skills.
* Proven ability to lead cross-functional teams and deliver results in a fast-paced environment.
* Data-driven mindset with experience in experimentation and A/B testing.
* Knowledge of compliance and regulatory frameworks related to payments is a plus.
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