Job Title: Security Engineer
Location: West Midlands
Salary: £30,000 - £34,000 (dependent on experience)
Job Summary:
Provide comprehensive maintenance and servicing solutions within the West Midlands area to a diverse range of clients and security systems. This includes standalone systems to large multi-site integrated solutions such as IP CCTV, Access Control, and high-end Door Entry systems. The successful candidate will be attentive to customer requirements and work within set time limits to maintain the company's high standards of quality and efficiency, ensuring customer satisfaction. While the primary work area is West Midlands, travel to other regions or company branches may be required.
Responsibilities:
1. Perform mainly reactive maintenance and fault finding, with some planned maintenance and servicing of Door Entry, Access Control, and CCTV systems.
2. Occasionally work on Warden Call systems.
3. Deliver reliable, courteous, efficient, and effective service.
4. Maintain a positive company image through high standards of dress and communication.
5. Update the service system electronically with a service report after each visit.
6. Maintain company vehicle and tools in good working order.
7. Maintain appropriate stock and testing equipment.
8. Demonstrate accurate fault finding and achieve a high rate of first-time fixes.
9. Participate in the out-of-hours callout rota.
10. Complete administrative tasks an...