Company Description
Aurora Mcr Ltd is a multi-channel sales, marketing, and lead generation agency located in Manchester. We work with a diverse range of clients from various industries, providing exceptional services to meet their unique needs.
Role Description
This is a full-time on-site role for a Customer Service Representative at our Manchester location. The role involves handling customer inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving.
Qualifications
* Customer Service Representatives, Customer Support, and Customer Satisfaction skills
* Customer Experience and Customer Service skills
* Strong interpersonal and communication skills
* Ability to multitask and prioritise customer needs
* Excellent problem-solving abilities
* Experience in a customer-facing role is a plus
* High school diploma or equivalent required
Full time hours are Monday -Friday 9am-5pm.
Salary-£23,500 Per Annum base salary