Operations Office Manager required for our long-standing Sudbury based manufacturing client. As Operations Office Manager, your role will encompass developing HR, Health & Safety, and ISO monitoring functions as well as providing support with maintaining office/factory facilities and supplies. This is a brand-new position for our client where you will be working very closely with the operations director in helping them to achieve the business plans they have for the company, as well as looking for new ways you can see that could benefit the company.
The Role
* Work alongside the Operations Director to ensure compliance with and embedding of ISO standards, and any other industry accreditation, legislation, or regulations as part of this.
* Manage the day-to-day HR function, including reviewing policies, maintaining staff records securely, and processing annual leave and sickness requests/forms.
* Carry out ISO audits and deliver relevant training as part of this in order to drive quality improvements where possible.
* Ensure equipment inspections are completed in line with company requirements.
* Maintain a record of service contracts and inspections.
* Act as Fire Marshal and ensure fire regulations and policy are in place, and regular fire drills and alarm tests are completed.
* Support with the implementation and development of new and existing IT systems to ensure maximum engagement and productivity.
* Review H&S policy with Directors, ensuring that any changes in guidance or legislation are included in the policy and adopted by the company.
* Manage fleet and facilities (electricity contract, insurance, etc.), liaising with utility companies as required.
* Design and implement training and development plans, and a performance management process for all staff alongside the operations director.
* Manage all aspects of Health and Safety within the building on a day-to-day basis, delivering training and upgrading processes where necessary to ensure compliance with regulation and cultural standards.
Required Experience
* Ability to deal with difficult staff situations in a calm and productive manner.
* Strong IT skills with the ability to implement new systems to enable the company to become digital.
* Essential to possess strong ISO knowledge in ISO9001 and ISO14001, implementing and maintaining to a high standard.
* Previous HR experience in policies, performance, training, targets, records, and anything HR related.
* Excellent communication skills both verbally and in writing.
* Previous experience within a manufacturing/production/print environment.
* Outstanding organisation skills with the drive to find solutions for making changes within the business.
* Experience of overseeing and managing Health & Safety processes within an organisation.
* Ability to deal with people at all levels.
Benefits to You
* Competitive salary £35,000 - £45,000 depending on experience.
* Opportunity to really make your mark.
* 24 days holiday, plus Bank Holidays.
* Excellent career opportunity.
* Free Parking.
* Free refreshments for all employees.
* Complete Christmas site shut down.
* Annual health check.
* Referral programme.
* Hours: Monday – Thursday 8.30 – 5; Friday 8.30 – 2.30pm (Flexi-hours negotiable).
If you have not heard back from us within 10 days, your application has been unsuccessful.
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