As a Business Analyst for Chubb’s e-trading platform (Ignite), you will play a pivotal role in optimizing the platform’s functionality and user experience. Ignite is Chubb’s market-facing platform aiming at enabling our partners to generate new business autonomously, plus the digitalization of internal processes.
Key Responsibilities:
Requirements Gathering & Analysis:
* Collaborate with stakeholders to elicit, document, and articulate business requirements, ensuring a comprehensive understanding of business needs and platform functionalities.
* Conduct gap analysis to identify areas for improvement and innovation within the Ignite platform, recommending actionable solutions.
User Experience Optimization:
* Create user stories and acceptance criteria that accurately reflect business needs and requirements, working closely with the IT team to ensure the delivery of high-quality features.
Project Execution:
* Participate in sprint planning and prioritization sessions, ensuring that business value is maximized in the product backlog.
* Actively support the Agile development process by attending daily stand-ups, sprint reviews, and retrospectives, providing insights to enhance efficiency and product outcomes.
Documentation & Communication:
* Develop comprehensive documentation, including business requirement documents (BRDs), functional specifications, and process maps, to communicate findings and recommendations effectively.
* Facilitate workshops and training sessions for stakeholders to drive understanding and adoption of new features.
Collaboration with Cross-Functional Teams:
* Work closely with underwriting and operations teams to ensure that platform enhancements meet their needs and streamline workflows.
* Maintain strong relationships with IT and data teams, ensuring alignment on platform developments and integrations.
Performance Measurement & Reporting:
* Create and present regular reports to stakeholders, summarizing project progress, insights, and recommendations for future enhancements.
Beneficial Skills:
* Excellent analytical and problem-solving abilities, with a focus on actionable insights and business outcomes.
* Proven experience working with cross-functional teams in an Agile environment.
* Strong communication skills, with the ability to present complex information in an easily understandable format to diverse audiences.
* Familiarity with tools such as JIRA, Confluence, or similar project management and documentation software.
Qualifications
Requirements:
* Bachelor’s degree in business, Economics, Finance, or a related field.
* Minimum of 4 years of experience as a Business Analyst or in a similar role.
* Advanced level in English(C1)
* Good level in Spanish and other European languages like French, Dutch, German is a strong plus.
* Previous insurance experience is a strong plus.
* Strong abilities in conducting research, data analysis, and complex problem solving.
* Excellent collaborator and strong interpersonal skills.
* High proficiency in Microsoft Office, particularly Excel and PowerPoint.
* Experience with data analysis tools and methodologies.
* Exceptional communication and presentation skills.
Job Info
* Job Identification 16639
* Job Schedule Full time
* Regular or Temporary Regular
* Job Category Business Analysis
* Business Unit Spain
* Legal Employer Chubb European Group SE Spanish Branch
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