Contract Support Administrator
Temp to Perm option die to demand, full time permanent
38 hour week
£24000-24500 depending on experience
Are you an Administrator with a good customer services background looking for a new role which will keep you busy day in day out.
This National Facilities Services Company are opening a new office in Melksham and are currently looking to build a new team after a number of contract wins in the area.
As Contract Support Administrator you will be part of a team of 4 Administrator and Helpdesk Operatives that deal with incoming calls and emails with either planned or reactive jobs that require attention. This will include logging the job on to the system and planning / scheduling the engineer/s in to carry out the works. Once completed you will be responsible for closing the job off on the system ready for invoicing.
You will administer, scheduled reactive work orders ensuring response and completion within the required time frame(s). Update the CAFM system to ensure proactive communication with all stakeholders.
Key Accountabilities
Effectively process scheduled and reactive works from initial raising of jobs through to completion and invoicing in a timely manner.
Accurate inputting of information into Concerto ...