Account Manager x 2 to start in February
Location: Blackburn, Lancashire
Type: Permanent Full Time, 37.5 hours per week, Monday to Friday, 8am to 4.45pm (12.30pm finish on Fridays)
Salary: £26,250 rising to £28,350
Benefits: 27 days holiday plus bank holidays (increasing to 32 days with service), birthday leave, opportunity to purchase up to an additional 5 days holiday per year, contributory pension scheme, life insurance based on 4 x annual salary, annual CPD days, opportunities for career development and progression, modern facilities, family-friendly policies, scope for hybrid working, free parking on and off site.
About Us: Our training provider is a large independent training provider based in Blackburn, owned by the University of Central Lancashire. With over 50 years of heritage in Lancashire, we deliver learning and development solutions and pride ourselves on creating outstanding talent.
Role Overview: Are you a people person with a passion for making a difference? Do you enjoy building and developing relationships? Would you like a role where you can give back and genuinely make a difference in people's lives every single day? This position offers an excellent work-life balance along with several company benefits.
As part of this exciting opportunity, you will engage with and be responsible for a variety of employers across the North West and on a national scale. These employers will provide high-quality apprenticeship opportunities, and you will act as their main point of contact, supporting their training requirements and upskilling needs.
Responsibilities:
1. Act as the point of contact for all customer account management matters, holding regular face-to-face meetings with new and existing customers to discuss account matters.
2. Provide responsive customer service to new and existing clients through email, phone, or meetings in a timely manner.
3. Maintain and grow existing client relationships to develop new business leads through upselling and cross-selling.
4. Manage pipeline and opportunities for both Apprenticeship and Commercial sales against agreed KPIs.
5. Provide weekly updates on reporting of sales results against targets.
6. Build and maintain strong customer relationships by providing information, advice, and guidance on all Apprenticeships, Traineeships, and Commercial training.
7. Identify business growth opportunities and programmes within both existing and new markets.
Application Process: To apply for the Account Manager role in Blackburn, Lancashire, please email your CV to [email address].
About Tina Lacey Recruitment: Tina Lacey Recruitment is a specialist recruitment agency dedicated to the skills, training, and employability sectors nationally. We are committed to providing full, free pre-interview advice and guidance throughout the interview process.
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