Must ensure that the Data Protection Act is adhered to and stringent confidentiality is maintained at all times. Will behave in a professional manner when interacting with all members of the public, staff, patients and external organisations. To attend relevant educational courses/sessions which have been agreed by the reception supervisor and are both beneficial to the practice as well as the individual. To have an understanding, acceptance and adherence to the need for strict confidentiality and be aware of the practice policy. Maintain a tidy appearance during working hours and when representing the practice at meetings or courses. Ensure you behave in a courteous and professional manner at all times. This job description is not exhaustive and may require additional duties or responsibilities to be undertaken with in the framework of the post as directed by the practice development manager.