This is a great opportunity for you to join a busy and supportive People Advisory Team where you will have an opportunity to advise managers and staff across the Trust on all aspects of HR casework and queries. The role is demanding but rewarding as you will also support enquiries via telephone and email. To provide appropriate advice and support in a timely manner to managers and staff on Trust policies, procedures and terms and conditions.
Responsibilities:
* To support managers with sickness absence management and attend welfare meetings and first level formal sickness meetings when required.
* Explain complex processes and procedures in line with Trust policies.
* When providing advice ensure that all informal routes where appropriate have been exhausted and where possible resolutions identified.
* Provide full and comprehensive support to the People Advisory team including the maintaining of electronic folders, template letters, forms etc.
* Identify when queries require further people intervention and transition into potential formal cases and escalate to a Senior People Advisor as appropriate.
* Contribute to the achievement of the KPIs, advice and guidance to meet service demands.
* Compile reports when required and ensure deadlines are met eg providing workforce reports or FOI requests.
* Analyse, interpret and present workforce data reports from ESR or case work tracker, HR Assure.
* Signpost staff or managers to available resources.
* Analyse queries and monitor the HR inboxes (and telephone line support) and respond as appropriate.
* Train colleagues as required on the use of the case work tracker system (HR Assure).
* Organise hearings, formal meetings and prepare documentation for panels.
* Take notes at formal meetings and hearings and circulate these as quickly as possible.
* Carry out exit interviews in a timely manner and escalate to senior members of the People Advisory Team when a further investigation is required based on the feedback provided.
* Ensure all computerised personal records are maintained in a satisfactory manner, i.e. processed fairly and lawfully, are up-to-date, accurate secure, and appropriate controls are put in place in order to ensure compliance with the Data Protection Act 1998.
* To input a range of workforce data into HR systems accurately and in a timely manner.
As a member of the People Advisory team, you will actively contribute to the development of human resource practice and undertake ad-hoc project work as requested.
The health and wellbeing of our staff and patients remains the priority of the Trust. Vaccination remains the best chance we have of conquering COVID and the Trust encourages everyone to take up this offer.
Please note, this vacancy may close as soon as sufficient applications have been received, so please apply as soon as possible if you are interested. The Recruitment Team are unable to accept any applications after the position has closed on NHS Jobs.
You must have excellent administrative and time management skills as you, along with another colleague, will be responsible for arranging all formal people-related meetings. In addition to this, you will need good skills in dealing with a range of callers from across the Trust and outside the Trust such as union representatives.
You must be able to explain HR policies and their application to our customers (staff and managers in the Trust) and do this in a clear, helpful and supportive manner. We are not expecting you to have detailed knowledge of Trust policies, but you must have a very good understanding of good people practices and be clear about the Trust values.
NHS AfC: Band 4
Join us at an exciting time for Gloucestershire Hospitals NHS Foundation Trust! We have an ambitious plan for our journey to Outstanding and are looking for aspirational, committed individuals to join us, making a real difference to both staff and patients.
As a former winner of the England for excellence award: Tourism destination of the year, the beautiful city of Gloucester and the scenic regency spa town of Cheltenham are fantastic places to work and live.
As a hospital Trust, we are currently involved in over 100 clinical trials and studies, whilst also providing acute elective and specialist services to a population of over 620,000.
By joining Gloucestershire Hospitals NHS Foundation Trust, new colleagues can look forward to a warm welcome and a future full of opportunities and support. The Trust employs over 9000 staff and the People Advisory Team supports managers and staff by assisting with all formal meetings and providing advice and guidance on policies and good HR practices.
We are located in Beacon House on the Gloucester Royal Hospital site, but will be expected to work and attend meetings at Cheltenham General Hospital on occasion. A free public bus service is available for your use between the two sites.
We are a very approachable and supportive team. If you are successful, you will be expected to contribute to the Team's supportive ethos and take part in our approach to people management through the Restorative Just and Learning Culture ideology.
#J-18808-Ljbffr