Service Delivery Co-OrdinatorFull Time & PermanentOffice BasedMelkshamUp to c.£28,000Do you possess excellent customer service / administration experience?Our client is looking for experienced and highly organised Administrator to join their busy and friendly team as a Service Delivery Coordinator.You will play a key role in supporting customers and ensuring accurate and timely processing of various aspects of customer service and order management. This position requires exceptional communication skills and a commitment to maintaining strong customer relationships. Key responsibilities will include:
* Processing of customer information in SAP including Purchase Orders, Delivery Schedules, Sales Orders, Quotes and confirming orders.
* Develop positive relationships with key customers and other internal departments to maintain and ensure a high level of service delivery
* Accurate use of the CRM system to monitor and manage customer contact records
* Liaise efficiently and effectively with other departments through email, telephone and face to face to resolve issues relating to service delivery.
Candidate Specification:
1. Previous Customer Service / Administration experience.
2. Experience with SAP or other MRP systems.
3. Very good rapport building skills.
4. Strong organisation, ti...