Role: Lab Engineer
Location: Stevenage, UK
Onsite
Inside IR35
Job Description
Role description: (Please include a brief outline of the impact this role will have, including overview of customer industry and projects, access to cutting-edge technology etc.)
1. Outstanding computer troubleshooting skills for obscure issues, ranging from device connectivity, network issues, and laboratory software issues
2. Background with End-user Computing or Desktop Support skills essential. Break/Fix consists of 80% of a Lab Engineer's workload
3. Understanding of Networking concepts, such as network topography, VLANSs, Static/Dynamic IPs, Subnetting, IT/OT Networks, and basic understanding of Firewalls. Candidate should be familiar with the OSI model and how to troubleshoot different network layers
4. Knowledge and understanding of Active Directory required
5. D2D and/or project support
6. AGILE ways of working necessary
7. Background with computer security
8. Previous experience with validated systems (GxP) a plus
9. Implement the validated data backup solution on laboratory analytical equipment (equipment and software investigation, documentation, technical configuration) within R&D (GxP and non-GxP)
10. Support for scientists in incident management, user support and coaching, access management
11. Testing and validation of computer software (complete tests in different en...