Job Title: Credit Controller
Location: Coventry
Salary: Up to £30,000 + Monthly Target Bonus
Contract: Full-time, Office-based (5 days per week)
We're partnering with a prominent client in the energy sector, seeking a talented Credit Controller to join their Coventry team. This is a fantastic chance for an experienced professional to step into a role that values ownership, promotes efficiency, and supports continuous improvement.
Key Responsibilities:
* Manage and resolve invoice queries by liaising with both internal and external stakeholders to ensure swift outcomes.
* Proactively engage SME clients through calls, emails, and letters to drive debt recovery.
* Meet call and debtor day targets, ensuring regular contact with customers.
* Prepare reports and account statements using Excel.
* Build strong working relationships across teams and with clients.
* Present updates during weekly debt meetings and collaborate on complex account reconciliations.
* Identify and propose process improvements and assist in their implementation.
* Perform other duties as needed, supporting management goals.
What We're Looking For:
* Minimum of 2 years' credit control experience.
* Demonstrated ability to meet set targets and deadlines.
* Strong communication and customer service skills.
* Confidence in handling debt collection conversations and negotiating positive outcomes.
* A proactive, self-motivated approach with excellent prioritisation skills....