About Us
This is an exciting time for transformation at West Sussex County Council, where we are on a continuing improvement journey that places residents, customers, and partners at the heart of everything we do.
We are now poised to build on our success by designing and delivering impactful, transformational change whilst seizing the opportunities presented through Devolution and Local Government Reorganisation (LGR) in West Sussex.
The Opportunity
Salary: Competitive Salary, plus relocation package if eligible
Working Pattern: Full-time, 37 hours per week
Location: County Hall, Chichester, with hybrid working opportunities
The Head of Design and Digital First Transformation is a new senior role in West Sussex, created to help achieve our objectives. We need someone with the expertise to rapidly support and drive the design requirements of our transformation portfolio, ensuring that existing and emerging ways of working including technologies are adopted. Concurrently, you will identify, establish, and embed best practice design methodologies and approaches within the organisation and manage multi-disciplinary teams.
If you would like to find out more about West Sussex, our organisation and council plan click here:
What are we looking for
The potholder will:
1. lead the direction and execution of the Design and Digital First Transformation function to embed design at the heart of the council’s transformation and continuous improvement initiatives, increasing efficiency productivity, and performance through introducing internal consultancy and multi-disciplinary teams (MDT) approach to work across the organisation.
2. ensure existing and emerging technology such as AI is designed into our business processes to ensure adoption and sustainable benefits.
3. build and grow design capability by embedding new methodologies, principles, and emerging technology for effective and enduring change.
4. oversee and drive customer and process improvements through various design work and transformation programmes.
5. champion design and digital to enhance customer and resident experience, aligning with council goals.
6. drive innovation and collaboration with services and subject matter experts to deliver user-centred design solutions.
7. embed a culture of continuous improvement and high performance within the Design and Digital First Transformation function.
For more information, please see the job description and person specification.
Rewards and Benefits
At West Sussex County Council, we value and invest in our people. In addition to playing a key role in shaping the future of our communities, you’ll benefit from:
8. an excellent local government pension scheme
9. generous holiday entitlement of 31 days (plus opportunity to buy additional leave)
10. a range of flexible working options, depending on your job role
11. maternity, paternity, dependency and adoption leave
12. volunteering opportunities
13. training and development opportunities, including coaching and mentoring
14. a range of discounts giving our staff access to hundreds of offers; groceries, travel, cinema tickets, days out, leisure activities, high street retailers and the opportunity to save over £1,000 a year through our West Sussex Choices benefits platform (see our Staff discounts page if you are a business looking to offer a discount)
15. health and wellbeing benefits including access to our Employee Assistance Programme, Mental Health First Aiders and Voluntary Health Cash Plans