Senior TechOps Engineer
Location - Home Based
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
We currently have an exciting opportunity for an experienced Senior TechOps Engineer to adopt into DevOps and Agile philosophies within the Microlise group. Your key responsibilities will be to implement, maintain and upgrade the Microlise Managed Service / Hosted Product and Infrastructure, providing essential skills and advice to other areas of the business.
This is a broad role, where you will have the opportunity to work with Architects and Engineers within our 150 strong development team, whilst supporting the TechOps Manager and wider TechOps team!
What you will be doing:
Administer and maintain information control systems supporting the Managed / Hosted services utilised within Microlise
Coordinate with Development and other departments to ensure these systems and records remain accurate and available
Implement, configure, maintain and upgrade Managed Service IT systems
Analyse, diagnose and rectify system or service errors/faults as tasked or expected
Complete dry run testing prior to implementation work and ensure roll back functionality
Provide telephone or other, technical support to customers as required
Work with vendors to ensure systems are performing optimally
Act as a medium for effective knowledge transfer between all parties, both internal and external
Update and maintain information used in upward reporting and analysis
Automatic enrolment to the Tech Ops on-call rota
What we are looking for:
Demonstrable experience within in a TechOps/DevOps support role
Experience working within a software-based environment or alongside development focused teams
In-depth understanding of networks, IP, and IT environments
Demonstrable experience supporting high-capacity, high-availability, business-critical applications, and services
Positive attitude and able to manage workload with changing priorities
Service Now experience and Agile Project methodology would be advantageous
We are looking for technical skills such as:
Microsoft Windows 2016/2019 qualification
Ubuntu/CentOS qualification
Network Essentials/CCNA qualification
DNS Configuration / Administration
Hyper-V Virtualisation
Windows Admin Centre
IBM V7000 Storage exposure
Automation Technologies (Powershell / Ansible / Bash etc)
Internet Information Services
F5 Load Balancers
System Monitoring
Solarwinds
Kibana
Grafana
Elastic
Pingdom
Why Microlise?
When your groceries arrive at your door or you sign for your online parcel, one or more of our software, telematics or proof-of-purchase solutions has probably been used. Our solutions deliver value to many of the UKs leading grocery retailers and food logistics providers as well as to household names including JCB, Eddie?Stobart, Carlsberg, Waitrose, and Royal Mail.
Proudly Midlands-based, Microlise has been operating for over thirty years, and recently became a Publicly Listed Company with shares trading on the London Stock Exchange. Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people.
Full support and training to ensure you are well equipped to succeed in your role
Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more
33 days holiday, including bank holidays, increasing year on year to 38 days, then further increases with length of service
Life Assurance, 4 times your annual salary
Free Costco membership, 20% off EE mobile and line rental, and other discounts with Reward Gateway
Invested in employee health and well-being with over 20 mental health first aiders in the business
Employee Assistance Programmes
Great staff extras: Easter eggs, yearly BBQ, Christmas gifts, annual staff awards and many more incentives
Free Microlise Cresswell Racing Tickets, support British Superbikes
Executive Box at Motorpoint Arena Nottingham
Great Place to Work certified We have been recognised by the global authority on workplace culture, so come be a part of our success
Best Workplace in the UK for Development, Technology, Wellbeing and Women
Recruitment Process
For successful candidates, interviews will take place whilst the advert is still live; so dont delay getting your application in!
Recruitment Agencies
Whilst we make every effort to directly source candidates for our live roles, we do have a very small preferred supplier list on the occasion we may require additional support. We therefore do not accept speculative CVs and/or cold calls to our Recruitment Team or Hiring Managers.
TPBN1_UKTJ