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Tesco Shift Leader - Days - Sturry Express
Job Reference: tesco/TP/17242610/923380/0
Number of Positions: 1
Contract Type: Permanent
Working Hours: 36.00
Location: Sturry
Closing Date: 05/01/2025
Job Category: Stores - Colleagues - Shift Leader
What’s in it for you
There are a lot of reasons why Tesco is a great place to work. Here are just a few of them:
* There’s bags of variety. As Shift Leader, no two days are the same, and with flexible hours and shift patterns, you can work the hours that suit your lifestyle.
* We take your development seriously, so this is a great place to get on in your career. You’ll have ongoing learning opportunities and access to award-winning training.
* It’s an inclusive place where everyone’s welcome. We celebrate the individuality of our colleagues.
* Your voice matters, and we’ll always welcome and listen to your ideas and opinions.
* We put your wellbeing first, and support is always available if you need it.
* Our colleagues are truly great people, so you can be confident that wherever you work in Tesco, you’ll be in good company.
Our benefits include:
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
* Request flexible working from day one.
* Get 10% off and 15% at pay day weekends.
* Access to free wellbeing services with a range of resources to support your mind, body, and life.
* Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
* Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes.
* Uniform provided and policies to support you for all of life’s moments, big and small.
* Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About the role
Availability Window
Days: Tue 05:30 - 14:30, Wed 05:30 - 14:30, Fri 14:15 - 23:15, Sat 14:15 - 23:15.
Our Shift Leader rate of pay starts from £14.28 an hour; this increases to £15.41 for stores inside the M25. Additional payments may also apply depending on location and skills.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too.
Customers are at the heart of everything we do.
As a Shift Leader you’ll:
* Work in a fast-paced retail environment.
* Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store.
* Be there for customers, listening to them and helping to make sure they leave the store satisfied.
* Look for ways to improve service, including coaching your colleagues.
* Guide and support your colleagues in-store, ensuring a safe place to work.
* Maintain a great understanding of store performance and assist managers in delivering actions that help improve operations.
* Lead by example and set a great example for your colleagues.
* Support your colleagues, ensuring they deliver daily priorities and take regular breaks.
* Open and close the store, ensuring safety for everyone.
* Be the go-to person for colleagues in the absence of a manager.
* Ensure the store is always clean, tidy, and well-presented.
* Support managers to coordinate seasonal and community events.
* Contribute to a great team atmosphere.
* Provide great customer service, putting them first.
* Keep the team informed on communications and updates.
* Stay knowledgeable about store performance and seek improvements.
* Coordinate store improvements, removing obstacles to great service.
* Follow health and safety routines and ensure colleagues do the same.
* Recognise and celebrate colleagues providing great service.
* Build strong, long-lasting relationships with colleagues.
* Communicate clearly and keep your team informed.
* Oversee the store in the absence of your Manager.
* Make flexible decisions and handle changes effectively.
* Motivate and inspire your team to deliver beyond expectations.
* Be curious and seek opportunities to serve our customers and communities better.
About us
Our vision at Tesco is to become every customer's favourite way to shop. Our core purpose is ‘Serving our customers, communities and planet a little better every day’.
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work.
We know life looks a little different for each of us, and we always welcome chats about flexible working.
We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process.
Please note: Tesco will only recruit individuals who have passed the school leaver’s age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm.
On occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date.
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