Sue Ross Recruitment are seeking a proactive Centre Manager to take charge of the daily operations of our client’s flexible workspace in Sheffield. This role is perfect for a highly organised, customer-focused professional who thrives in a fast-paced environment and is passionate about delivering outstanding service. Key Responsibilities: Operations & Front of House: Ensure smooth daily operations, maintain high service standards, and provide a professional and welcoming environment for clients and visitors. Replenish communal kitchen facilities and stock as needed. Handle enquiries via phone and email promptly and professionally. Manage keys and fobs, including setup, replacements, and charges. Client Services: Act as the first point of contact, handling enquiries, managing client records, and overseeing meeting room bookings and onboarding. Oversee the onboarding process for new clients. Building Management: Coordinate maintenance, liaise with contractors, ensure health & safety compliance, and manage IT connectivity. Record, respond to, and escalate building-related requests as necessary. Manage refurbishments and project work as needed. Sales & Finance: Conduct sales tours, showcasing the centre’s offerings. Ensure accurate billing of all ad hoc services and charges. Keep systems up to date and maintain efficient records. The ideal candidate will possess strong organisational and problem-solving skills and will have excellent communication and customer service abilities. They will be proactive and continuously maintain a ‘can do’ attitude. Previous experience in office management, facilities or hospitality is preferred but not essential Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion. May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment