Your new company
Hays are partnering with a large public sector organisation to recruit a Business Support Officer on a temporary basis.
Your new role
Responsible for the provision of a wide range of professional, technical and administrative support services to staff working within the Building Control Section of the organisation
Contribute to the delivery and promotion of quality, customer-focused and innovative Building Control services through the effective and efficient handling of callers and enquiries, including the provision of professional and technical advice and signposting associated with all functions delivered by the Building Control Service within the region
Respond to telephone calls, emails and other enquiries from the public, external agencies, other officers etc.
Deal with enquiries through the provision of technical and procedural advice or by signposting to other agencies/sources or, where appropriate, to the relevant officer.
Issue standard correspondence to applicants, members of the public and business operators, logging necessary details in the department's database and providing status reports to the appropriate officer as required
Assist in the preparation of marketing materials and publications for the service, and in updating the website as appropriate
Effectively operate manual and computerised information systems across all functions within Building Control. This will include inputting and uploading information, accessing for ...