We are seeking a highly motivated and organised Transport Administrator to join our busy and successful Transport team. In this role, you will play a crucial part in ensuring the smooth and efficient movement of goods, from booking and planning to delivery and customer service. PLEASE NOTE: this vacancy is a temporary post for 6 months, to cover maternity. Key Responsibilities: Booking Management: Manage incoming transport bookings via phone and email. Route Planning: Liaise with transport planners to optimise route planning and vehicle utilisation. Data Input: Accurately input booking details into internal systems. Customer Communication: Provide timely updates to customers regarding the status of their shipments. Relationship Building: Build and maintain strong relationships with customers and hauliers. Issue Resolution: Resolve transport-related issues efficiently and professionally. Invoice Verification: Check and verify invoices for accuracy. POD Management: Chase hauliers for proof of delivery (PODs) and forward to customers. Team Support: Support colleagues within the transport team as required. Adherence: Adhere to company policies and procedures. What you'll bring: Experience: Previous experience working within a busy transport department. IT Skills: Proficiency in Microsoft Excel, Word and Outlook. Systems: Experience using transport management systems (e.g., Qargo), fleet and drivers management systems (e.g., Fleetcheck, Trutac, Samsara), and customer portal systems (e.g., Transporeon, Blue Yonder). Communication: Excellent verbal and written communication skills. Problem Solving: Demonstrated ability to problem-solve and find solutions under pressure. Organisational Skills: Strong organisational and time management skills. Attention to Detail: High level of attention to detail. Teamwork: Ability to work effectively as part of a team. Benefits: Joining our team means you'll not only enjoy a competitive salary and annual reviews, but also some pretty awesome perks: Competitive Salary: We value your skills and commitment. Discretionary Bonus: Because your hard work deserves to be rewarded. Pension Scheme: We've got your future covered. Annual Salary Review: Your growth matters to us. Free Eye Test and £49 Vouchers towards Glasses: Taking care of your vision. Interest-Free Company Loan: We're here to support you. Free On-Site Parking: Convenient and hassle-free. Cycle to work scheme Referral Bonus £750: Spread the word and earn some extra cash. Care First Lifestyle Programme: Because your well-being matters. Flu Jabs Annually: Stay healthy, on us Life Assurance: We've got you covered. Electric Vehicle Charging Points at Work: Embrace sustainable transport. Flexible Career Pathway. Supply Chain Academy Education Courses: Expand your knowledge, including Masters and MBA programmes.