Workshop Controller - Prestige Main Dealer
Location: Southport
Basic Salary: £33,000 | OTE: £39,000+
Join a well-respected, high-performing dealership group.
C&B Recruitment are proud to be working with a prestigious automotive main dealer in Southport, seeking an experienced and motivated Workshop Controller to join their busy and successful aftersales team.
About the Role:
As a Workshop Controller, you'll play a key role in driving efficiency and productivity within the workshop. You'll be supporting the Service Manager and leading a team of skilled technicians to ensure high standards of work, customer satisfaction, and profitability.
Key Responsibilities:
1. Oversee day-to-day running of the workshop and coordinate workloads.
2. Allocate work to technicians based on skillset and job priority.
3. Monitor job progress, ensuring efficiency and timely completion.
4. Work closely with the Parts Department to ensure availability and minimise downtime.
5. Support the Service Manager with team performance and reporting.
6. Identify training needs and support technician development.
7. Maintain high levels of customer satisfaction by managing queries and complaints.
8. Ensure health and safety procedures are followed at all times.
What We're Looking For:
1. Previous experience as a Workshop Controller or Assistant Service Manager within a franchised dealership.
2. A proven track record of success in workshop management.
3. Strong leadership, communication, and problem-solving skills.
4. A stable career history with a genuine passion for the motor trade.
5. Full UK driving licence.
Why Join This Team?
1. Work with a prestige brand and enjoy a professional, supportive environment.
2. Excellent career development and progression opportunities.
3. Fantastic earning potential with uncapped bonus schemes.
4. Be part of a forward-thinking dealer group with a strong reputation.
Ready to Take the Next Step?
If you're an experienced Workshop Controller looking for your next challenge, we want to hear from you. Apply now or contact Ian Bowker at C&B Recruitment for a confidential chat today.
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