Band 5 Operational Catering Manager - Patient Services Manager
We are looking for a Patient Services Manager to oversee the Patient Meal Service as well as supporting the other managers and the Restaurant when required.
Candidates must have strong leadership qualities with a passion for food and commitment to put customers and patients first.
Strong IT skills are essential for this role.
A positive can-do attitude is a must, with excellent problem-solving skills, and the ability to work under pressure.
Patient and customer care experience is essential.
Ability to liaise with ward sisters / wards / dieticians / SALT & departments whilst always putting the patient first.
In return we offer a competitive salary and benefits.
Whilst this is a seven-day-a-week operation, primarily the role is daytime Monday to Friday.
Main Duties of the Job
1. Oversee the smooth and efficient day-to-day management of the Patient Services in the delivery of approximately 1600 meals a day and support the office administration team when required.
2. Assist and deputise when required, including Staff Services Manager.
3. Ensure smooth, efficient, and safe running of the catering function, stores, and all its services to the highest standard while maintaining all food safety policies and procedures, accurate record keeping, and adherence to health, safety, and quality control measures.
4. Market the restaurant in line with high street trends and promote and drive new initiatives to generate revenue targets.
5. Assist Senior Managers in projects, reporting, price reviews, audit returns, legislation updates, and training.
About Us
Reading sits on the river Thames and is served by great road and rail links to London, Oxford, and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work, and play and provides excellent facilities for families, including some of the best state and private schools in the UK.
The CQC recently rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.
Our CARE values: Compassionate, Aspirational, Resourceful, Excellent, reflect the type of Trust we aspire to be, and you can join our dedicated and talented staff to make this happen.
Job Responsibilities
Please refer to the attached Job Description and Person Specification for further details of the role.
Person Specification
Experience
Essential
* Management experience
Desirable
* Previous catering experience
Qualifications
Essential
* Hold food safety Level 2
Desirable
* Food safety Level 3 or 4
Employer Details
Employer Name: Royal Berkshire NHS Foundation Trust
Address: Royal Berkshire Hospital, London Road, Reading, RG1 5AN
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