We are currently seeking an experienced individual to join the HSBC UK DAO as a Data Privacy Manager, GCB5. The role holder will work as part of the HSBC UK DAO team to deliver faster, simpler and effective privacy operations, support and education to GBGFs and reduce time to market for business sponsored programs, helping in reducing the risk of breach of customer data and other data privacy risks, driving adherence to the Global Data Management Policies across HSBC, and ultimately increasing customer trust and value of customer data to the organization.
The role will cover operational support to business representatives to help understand, educate, and follow data privacy requirements. DataVisa is the global operational tool for undertaking some of our mandatory data privacy controls, including Internal and External Data Transfer, Privacy Impact Assessment and Records of Processing. The DataVisa Operations team is responsible for the day-to-day operational management of the tool including ensuring business users understand how to use the tool and cases are input correctly as well as conducting Privacy Impact Assessments on behalf of the Data and Analytics Office.
Your responsibilities will include:
* Act as operational support on data privacy and protection law for HSBC UK Bank Plc, working collaboratively with Legal Data Privacy and Regulatory Compliance to communicate on data risk policies.
* Supporting the Control Owner for relevant controls as outlined by the Non-Financial Risk Framework.
* Proactively identify Data Privacy risks, issues and control gaps, agreeing action plans to mitigate within a timely manner, escalating to appropriate forums where necessary.
* Growing awareness and knowledge of the GDPR and other changing laws and regulations within the remit Data Privacy for HSBC UK Bank plc.
* Facilitate and demonstrate cooperation, collaboration, and communication on a local, functional, and regional level to influence and engage stakeholders in working towards a mutually beneficial goal.
* Support in the development and assist in administering guidance, training and educational materials.
* Support the development and delivery of data privacy and protection controls based on data policies that assure the compliant use of data and information across the global business requirements.
* Remain up to date with the requirements of legislation and conduct necessary gap analysis processes to identify and help build remedial work programs and highlight ongoing program risks. Work with the control owner to plan future data privacy needs.
To be successful in this role you should meet the following requirements:
* Preferably have worked in an Organization’s Privacy office or with Data Privacy officers.
* Working knowledge and understanding of Privacy law (e.g. CCPA, GDPR, ICO, CNIL regulations).
* Ability to identify and mitigate data risks with the ability to understand materiality of data risks and prioritize / differentiate response accordingly.
* Strong communication skills with the ability to explain complex issues clearly.
* Supports business change & business decisions/processes to deliver improved outcomes.
The base location for this role can be Birmingham or Sheffield.
Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:
Email: hsbc.recruitment@hsbc.com
Telephone: +44 207 832 8500
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