Front of House / Business Support Administrator - Part time
Purpose of the role:
Due to continued growth, Affinia is recruiting for a Part time, dual role to cover Reception duties with elements of Business Support administration. We are looking for the candidate to work Monday, Tuesday, and Wednesday (22.5 hours per week). We cannot be flexible with the hours as the role is a job share.
You will be the welcoming face to our clients who regularly attend the Halstead office in person, you will provide support to our client-facing teams and all colleagues. The role reports to the Business Support Team Lead where you will assist with the daily operations of the business to ensure high-quality administrative and office support.
Accountabilities:
* Front of House duties to include greeting clients and visitors, offering a first-class client experience in person as well as answering external calls in a professional manner.
* General office presentation, including meeting rooms.
* Maintaining office supplies such as stationery, refreshments etc.
* Ensure the office environment is well-maintained, including managing supplies, coordinating with maintenance services, and addressing any facility-related issues.
* Incoming and outgoing Post including scanning, distributing, redirecting and saving to our document management software.
* Keeping up to date all hard copy filing systems as well as electronic records.
* Monthly client requests and reminders.
* Sending out documents for electronic signature.
* Assisting with CS01 preparation and submissions.
* Assisting with Accounts & Tax Return submission.
* Organising files and documents using our naming convention system.
* Archiving electronic and physical documents.
* Assisting with the client onboarding process of new clients.
Skills/Qualifications:
* Excellent attention to detail.
* Strong problem-solving skills.
* Exceptional organisational and time management.
* Effective communication and interpersonal skills.
* Ability to work independently and collaboratively in a team environment.
* Experience within a financial or professional services environment.
Core Benefits:
* Auto enrolment Pension Scheme with True Potential (3% employer / 5% Employee).
* Death in Service.
* Professional membership support.
* Paycare – claim money back for Dental / Optical / Professional Therapies.
* Dress for your Diary Policy.
Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested.
Affinia is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion, or belief, gender reassignment, marriage or civil partnership, pregnancy, or maternity, or sexual orientation. We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit.
Seniority level
Not Applicable
Employment type
Part-time
Job function
Customer Service, Administrative, and General Business
Industries
Financial Services, Accounting, and Professional Services
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