All team members are responsible for giving customers a great first impression of The Halal Guys. When a customer arrives at The Halal Guys, they must always receive a warm and sincere welcome, and as they depart, they should receive a heartfelt thank you.
Team Members should perform the following tasks with exemplary grace, thoroughness, efficiency, diligence and style:
* Understand thoroughly and articulate with enthusiasm the details of The Halal Guys' food menu and beverages
* Anticipate what the customer wants and does not want
* Know how and when to provide what the customer needs, wants and does not yet know they want, tactfully and with confidence
* Take the extra step to turn good service into great service and make it an experience each customer will remember
* Teach and lead other members of the service team
* Act as the consummate host, always looking for ways to exceed our customer's expectations
* Maintain the cleanliness and neatness of the restaurant.
Responsibilities:
* Dishwashing and cleaning of the restaurant
* Handling procedures per The Halal Guys standards
* Prepares all food items according to The Halal Guys SOP manual
* Assumes 100% responsibility for quality of products served
* Knows and complies with our standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures
* Stocks and maintains sufficient levels of food products at line stations to assure a smooth service period
* Maintains a clean and sanitary work station area, including tables, shelves, grills, fryers, rice cooker, and refrigeration equipment
* Handles, stores and rotates all products properly
* Assists in food prep assignments during off-peak periods as needed
* Closes the kitchen properly and follows the closing checklist for kitchen stations; assists others in closing the kitchen
* Attends all scheduled team member meetings and brings suggestions for improvement
* Performs other related duties as assigned by the kitchen manager or manager-on-duty
Requirements:
* Efficiency and speed
* Organization
* Ability to perform well in a fast-paced work environment
* Focused on quality and pride in work
* Always a team player
* Reliable transportation to and from work
* Positive, honest, patient and encouraging demeanor
* Energetic, super friendly and a proactive team player
* Ability to lift 30 - 50 lbs regularly, bend, stoop, walk and perform other physical tasks for hours
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