To carry out regular servicing, reactive maintenance and commissioning of our Custodial clients’ Fire detection, Cell Call, General Alarm, and other associated HMP establishment systems. Alongside completing and submitting all relevant documentation. Ensuring up-to-date knowledge of, and compliance with, all relevant British Standards and MOJ standards is essential.
Closing Date:
TBC
Job Location:
All Regions - priority: Preston, Leeds, York and Humberside
Contract Type:
Full time
Salary:
£26,400 - £37,000 (dependent on experience and location)
Hours:
40 hours per week
Typical Responsibilities:
* To work with and under instruction from Custodial Services Team Members, complying with work instructions, company policies and Health and Safety procedures.
* To provide support to our nationwide network of custodial customers. Due to the geographical locations, a willingness to travel long distances as and when required, to maintain the level of service we are expected to provide is essential. This position will require the flexibility of working away for short periods, however this would be part of an agreement on a job-by-job basis.
* To maintain a working knowledge of simple circuits and measuring devices and an understanding and respect of electrical circuits as well as undertaking training courses where necessary.
* To act as a Company Ambassador. You must be smart in appearance, pleasant in attitude and capable of communicating diplomatically to strengthen customer relationships.
* Regular routine servicing and reactive maintenance of our clients’ Fire Alarm and custodial associated systems.
* With relevant training, commission our clients’ Fire Alarm and associated custodial systems.
* Maintain an accurate and high standard of Customer, Company, and Personal paperwork.
* Undertake ‘On-Call’ duties as part of your Team.
* Any other duties commensurate with the role.
Person Specification:
Candidates shall be able to demonstrate the necessary qualifications, experience, skills, and traits to meet the requirements set below. Requirements for the role shall be evidenced on the application form and in the interview process. Please use the following as guidance when completing the further information section of your application form.
Qualifications:
* A full Electrical based qualification such as City & Guilds, ONC, HNC etc (Essential)
Experience:
* Experience of working within the electrical/electronic sector (Essential)
* A working knowledge of electrical circuits & measuring devices (Essential)
* Experience of working with Fire Alarms and associated systems (Desirable)
* Familiarity with safe working practices and Health & Safety requirements (Desirable)
Skills / Abilities:
* Excellent customer service skills (Essential)
* Competent using technology such as laptops, measuring devices, smart phones etc (Essential)
* Ability to maintain accurate records whilst regularly submitting customer and company paperwork in a timely manner (Essential)
* Good interpersonal skills and the ability to work as part of a team (Essential)
* The ability to communicate effectively with staff at varying levels throughout the company (Essential)
Other:
* A thorough understanding of relevant British Standards, in particular clauses relating to servicing, maintenance and commissioning (Desirable)
* A genuine interest in your work with an enthusiasm and willingness to learn (Essential)
* Full, valid driving licence (Essential)
Email your CV, job application form and any relevant further information to recruitment@protec.co.uk
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