Senior Manager, Program Management, EU ATS
Job ID: 2835332 | Amazon UK Services Ltd.
Collaborating with a wide range of stakeholders across the business, you’ll continuously be scoping out new solutions to support the EU ATS employee experience. In particular, you will help bring the EU ATS Vision and Mission to life, support creating a positive, empowering, and inclusive work environment for its employees, and tell the story of what it is like to work in EU ATS, as well as reinforce the Day 1 mentality.
Key job responsibilities:
1. Collaborate with senior leadership, partner teams, and other stakeholders to define employee engagement strategy and plans, ideate and develop engagement programs and initiatives, and own the EU ATS engagement team’s roadmap.
2. Identify opportunities to expand and improve employee engagement with all employee groups.
3. Collaborate and communicate effectively with the EU ATS senior leaders, the EU ATS DEI Committee / affinity groups, and partner teams.
4. Manage ongoing collaboration with stakeholders at all levels to monitor and drive participation/utilization, gather customer feedback, and proactively identify improvements and enhancements.
5. Establish best practices, voice of the employee channels, analytics, and reporting.
6. Work closely with partner teams such as Operations Internal Communication, PXT, Learning, and Legal.
7. Use strong analytical skills and ability to translate metrics, research, and trends to identify engagement opportunities and initiatives for improvement.
8. Set goals, timelines, and a formal tracking process to measure and manage progress.
9. Ensure a high bar of employee experience for engagement-related activities.
A day in the life:
As a Senior Program Manager, you’ll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programs on the EU ATS culture and employee experience, helping tell the story of what it is like to work in EU ATS. You’ll use strategic thinking to define and implement an efficient project plan. Senior Programme Managers have significant responsibilities, and you’ll deal with complex challenges with creativity, innovation, and leadership.
About the team:
Amazon couldn’t deliver at pace without the EU Amazon Transportation Service (ATS) team. As part of EU ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea, rail, and road transport, as well as sortation centres equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination – quickly, conveniently, and sustainably.
BASIC QUALIFICATIONS
* Experience managing, analyzing, and communicating results to senior leadership.
* Experience using data and metrics to drive improvements.
* Experience defining and executing program requirements.
* Experience in program or project management.
* Experience managing teams.
* Experience delivering cross-functional projects.
* Experience owning program strategy and end-to-end delivery.
* Employee Engagement Subject Matter Expertise - Understanding of best practices, latest trends, and research.
* Good understanding of DEI topics.
* Relevant experience in managing large-scale culture and employee engagement programs or projects and events.
* Excellent written and verbal communication skills.
* Relevant experience communicating with and influencing a range of different stakeholders including senior management.
* Advanced proficiency in verbal and written English.
PREFERRED QUALIFICATIONS
* Relevant experience working in a supply chain, logistics, or operations environment.
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