Permanent
Working within an industry-leading organisation at Finning, and the largest CAT dealership in the UK and Ireland, your role as Hose Engineer will involve providing a quick site-based response for hose making and replacement services to commercial and industrial customers.
Benefits:
1. 25 days holiday (purchase up to 5 extra days holiday)
2. Annual Bonus
3. Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents)
4. Access to company share scheme
5. Up to 7% pension (matched by company)
6. Refer a friend bonus
7. Employee reward platform (retail discounts and other employee rewards)
8. Life insurance
9. Laptop, phone, and van
10. Industry-leading CAT product training
11. Overtime
Note: This is a field-based role, so you will be based from home.
Responsibilities:
1. Receive customer service requests, assess response time and any requirements for assistance so that the customer is informed of the situation and satisfied with service progress.
2. Manufacture hose assemblies to meet customer needs both Internal/External.
3. Maintain adequate levels of stock on the FHS van, ensuring the repair equipment is in safe and proper working order, so that service work can be carried out without unnecessary delay.
Required Skills:
1. Good project management and planning/organisation skills.
2. Excellent influencing and networking skills.
3. Excellent IT skills including intermediate Microsoft Office, Excel, Word, and PowerPoint skills.
4. Ability to interpret large amounts of data and information to support planning and decisions.
5. Deep understanding of the use of general service manuals and computerised Service Information System (SIS) and Hydraulic Information System (HIS) from the OEM.
6. Practical knowledge of tooling and specialized equipment to conduct repairs and assembly of hydraulic hoses.
7. Hydraulic and/or mechanical fitting knowledge.
8. 3 years Engineering or Service experience preferably in the hydraulic hose industry.
If you would like to work for a global organisation offering industry-leading training and a competitive package, then apply online today.
As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations/adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
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