Join Our Team as a Parts Advisor at Volvo Trucks in London South!
Are you passionate about trucks and the intricate parts that keep them running smoothly? Do you thrive in a fast-paced environment where no two days are the same? If so, we want YOU to join our team at Volvo Trucks in Hayes as a Parts Advisor.
You will provide an excellent service supplying HGV parts to technicians who are carrying out repair and maintenance to vehicles in the workshop.
What you will be doing:
1. Receiving deliveries, marking off and storing parts in stockroom according to prearranged systems.
2. Locating and labeling parts and maintaining inventory of stock.
3. Regular inventory stock counts.
4. Consistently maintaining a good standard of housekeeping in the Parts Department.
5. Reporting stock shortages to parts supervisor.
6. Producing parts quotations for internal/external customers.
7. Documenting and supervising the condition of parts returned for credit including old unit cores and reporting damaged or unsuitable items to the Parts Supervisor.
8. Ensuring procedures are properly carried out for the ordering and receipt of goods.
9. Ensuring that credits are properly and accurately raised for goods returned.
10. Ensuring that all parts and old units returned are labelled and packed properly and all relevant paperwork correctly completed.
11. Discussing the use and features of various parts with customers, based on knowledge of trucks and buses.
12. Accurately compiling parts from job cards for repairs being carried out in the workshop.
13. Feedback all information about competitors to Parts Supervisor.
14. Proactively selling parts and promotions to customers.
15. Working with Parts Supervisor to achieve their maximum competency level.
16. Special projects as required.
17. Picking up and delivering parts on occasion.
18. Working within health & safety company guidelines.
Who are you?
Skills and Experience Required:
1. Driving Licence required.
2. Able to identify different parts using catalogues and systems.
3. Numerical ability to work with part numbers.
4. Effective communication at all levels both written and verbally with people inside the organization as well as external customers.
5. Selling/influencing others to buy additional parts.
6. IT literate to competently use DMS and associated software & systems.
7. Proactive, enthusiastic and approachable.
8. Accuracy and attention to detail.
9. Flexible and positive approach to changing circumstances/priorities.
What’s in it for you?
What we offer:
* 25 days holiday + bank hols raising to 30 days with service.
* Bonus scheme applicable after probation period.
* Company pension.
* Healthcare plan with access to dental insurance.
* Referral schemes (earn yourself £1000!).
* Cycle to work scheme.
* Enhanced paternity/maternity/foster leave.
* Many discounts for family and friends on High St retailers, Theme Park days out, hotels, flights plus much more.
Who we are and what we believe in:
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.
Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions.
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