Job description
We’re looking for a kind, compassionate and resilient Support Worker to join our Young People service in Bracknell.
£, per annum, working hours per week. Benefits include days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you’re part of one team? You’ll feel at home here.
Making you feel at home here means helping you thrive in every way. That’s why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren’t token gestures - we’ve thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you’ll do:
Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
1. Building supportive, trusting relationships with customers
2. Working proactively with other members of the team to handle the service caseload and administrative responsibilities
3. Supporting key customers to set personalised goals in the form of a Support Plan
4. Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
5. Ensuring ongoing assessment and management of risks associated with customers within an attitude of ‘positive risk taking’
6. Proactively manage risk and safety both in and outside of their physical living environment
7. Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
8. Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
9. Involving customers in the design, development and delivery of the service
10. Empowering customers to ensure they receive the service and benefits they are entitled to
11. Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
12. Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
13. Adhering to all other Look Ahead’s policies and procedures
14. Engaging in learning and development activity to increase knowledge and skills
15. Day to day instruction/ supervision of Assistant Support Workers/domestic staff/ Personal Support Assistants where appropriate
16. Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager
What you’ll bring:
17. Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
18. Approachable and open behaviour
19. Prefers working as part of a group or team
20. Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
21. Has a practical and logical mind and is naturally well organised
22. Flexible
23. Open to feedback and self development
24. Thrives on change and enjoys dynamic diverse environments
25. Is confident with high levels of self-esteem
26. Is respectful, articulate and sensitive in style of communication
27. Is essentially customer–focused
28. Is motivated towards excellence and improvement of personal performance with a can do attitude
29. Ability to cope positively with challenging and diverse behaviours
Essential:
30. NVQ Level or equivalent experience in the social care/charity sector
Desirable:
31. Experience working with young people
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over services, providing support to around customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.