Neighbourhood Officer (P01607)
(6 month fixed term contract)
Is this the role you are looking for If so read on for more details, and make sure to apply today.
37 hours per week (hybrid working)
Starting salary £37,160pa with potential progression to £39,974pa on achieving designated skills and experience
Can you make a difference?
Our community is at our heart. We are committed to supporting the people who live in our homes, the communities we serve and those we work with. Are you ready to make a difference in people\\\'s lives? If so, we have the perfect opportunity for you! We are currently looking for a dedicated Neighbourhood Officer to join our team.
We are seeking a Neighbourhood Officer who can proactively lead the delivery of a customer-focused service for a patch of properties in the Borough. You’ll deliver a high-quality housing and tenancy service, delivering excellent services to the community and help to create sustainable and thriving neighbourhoods.
You will be encouraged to be innovative in the delivery of neighbourhood services, with a solution focused approach to overcome challenges and contribute to thriving communities, as well as helping deliver an exceptional ‘first point of contact resolution’ customer experience.
We are looking for someone who:
* Has experience of working in the housing sector or similar role
* Has experience of working in a customer facing role with strong customer care skills.
* Has experience of delivering a high standard of customer service with demonstrable initiative and problem-solving skills.
* Has experience of working collaboratively building successful working relationships with key stakeholders, partners and customers.
* Has experience of Safeguarding, raising concerns through policies and procedures.
* Has good IT skills.
* Has a full UK driving licence and have access to a vehicle.
Our Values
Our Values are important to us and we’re looking for someone who can live our values and help embed them into the services we deliver. Our values are Collaborative, Open, Responsible and Excellent.
Closing date for application is 2 March 2025.
Remote assessments will be held on 11 March 2025.
Interviews will be held on 18 March 2025.
About the Company In return, we can offer you:
* Central locations in the Borough with excellent public transport links and local amenities
* Automatic enrolment into the Local Government Pension Scheme (Career Average Pension Scheme)
* The opportunity to buy and sell annual leave to increase work-life balance flexibility
* Annual leave ranging from 25 to 33 days per year plus Bank Holidays (dependent on grade and length of service)
* Access to the Council’s Flexi Time Scheme (post dependent) to achieve a healthy work life balance
* A structured induction program from day 1 to support your success in your role
* 24 hour a day access to the Employee Assistance Scheme
* Cycle to Work Scheme
Please See Attached Documents on customer career site