Job Description Join our team at the Runnymede on Thames, part of the Warner Hotels Group. Opening as a Warner in 2024, this beautiful hotel on the River Thames near Windsor offers award-winning spa facilities, restaurants, bars, and outdoor activities.Salary £30,000 We have a fantastic opportunity for a Reception Manager at Warner Hotels. The reception area is a fundamental part of our guests’ experience when staying at Warner. As a Reception Manager you leading one great team, you will play an integral part in providing a perfect customer journey for our guests.What will I be doing?Working closely with the Head of Facilities and Reception Team Leaders you will be in part responsible for the smooth running of the Reception team.You will direct, lead and coach the team’s activities within Reception to ensure all areas of responsibilities are covered. By leading and working with a large diverse and multi-skilled team, you will ensure all our guests receive a seamless customer journey from the moment they arrive.What are we looking for?A resolution focused leader with the confidence to deal with guest concerns, showing empathy and understanding continually looking to improvise with opportunities our guests provideThe capacity to multi task in a guest facing environment, for example preparing for guest arrivals whilst monitoring areas for improvement.Ability to effectively lead, motivate and engage yo...