A prestigious estate agency that has built up a highly professional reputation and is now the number one agent within a very competitive market currently have a vacancy for a Customer Relationship Manager working in Exeter with a salary up to £30,000 to include benefits and bonuses pa.
Role Objectives
* To provide sales, administrative and marketing support effectively and efficiently to the Manager and Residential Sales team and to provide the highest level of customer service.
* To work pro-actively to assist both the Agency and the Management team to grow the company’s market share, property stock levels and to continue to raise the Company’s profile across all sectors of the business.
* To willingly and enthusiastically promote and progress all sales, advertising and marketing initiatives and where necessary take personal responsibility for specific initiatives as instructed by the management team.
Main Duties
1. Answering the telephone and dealing with enquiries in a timely manner and dealing with telephone and internet enquiries and booking appointments in the diary for viewings and market appraisals
2. Diary management ensuring that appointments are scheduled effectively
3. Efficient use of Reapit sales software, ensuring information entered accurately
4. To efficiently manage Applicant Registration, to manage the applicant database and to encourage best practic...