2 x Housekeeping Assistants 16 Hours per week (10:15am 2.30pm) midweek & weekends Reporting to -Hostel Manager/ Assistant Manager Date of role -January 2025 Purpose of role -To assist the Hostel Manager and Assistant Manager in the day-to-day operations at the hostel performing all cleaning duties in the hostel and bedrooms and supporting the overall staff team. Main Accountabilities The Housekeeping Assistants will support the work of the Hostel Manager / Assistant Manager. Housekeeping assistants will perform cleaning duties in all customer areas, hostel rooms and other areas throughout the hostel. They will work effectively with colleagues to ensure a harmonious working environment. They will be knowledgeable about the hostel facilities and services. They will assist guests with all reasonable requests and ensure all inquiries are handled efficiently and effectively. Main duties Perform cleaning duties in all guest areas, rooms and back-of-house Consistently offers professional, friendly, and engaging service Ensures housekeeping departmental standards are followed. Respond timely to guests special requests for miscellaneous items Maintains inventory of necessary supplies Reports necessary maintenance items. Follows departmental policies and procedures. Follows all safety and sanitation practices. Assists other departments when needed to ensure optimum service to guests Perform any other reasonable duties and tasks assigned by management Comply with all HINI policies, procedures, and guidelines Person specification Excellent communication and organizational skills Strong interpersonal and problem-solving abilities Highly responsible & reliable Flexibility and ability to work cohesively as part of a team Prior experience is preferable but not essential Please note. The Panel reserves the right to enhance the shortlisting criteria, as appropriate, in the event of a large volume of applications. Terms of employment Two years fixed term contract with a possible permanent contract pending review Salary: £12 per hour Contracted hours of work - 16 hours per week, 10:15am - 2:30pm weekdays and weekends Paid annual leave pro rata and 10 stat bank holidays Application Process Applicants must complete the application form and equal opportunities forms provided and return via email no later than 4 pm on Tuesday 14th January 2025 - full details are available via our careers page or the apply now button below Skills: Housekeeping assistant