The Role Delighted to be supporting a well established organisation with their search for a Fleet Administrator for a 12 month fixed term period. Duties:
* Arrange short term hires for the customer and keep them updated of the progress.
* Co-ordinate short term hire insurance claims with the relevant customer departments when required.
* Review the fleet management shared inbox ensuring customers are responded to in a timely manner.
* Work within department KPI’s.
* Manage internal / external e-mails and Telephone enquiries
* Manage all aspects of invoices
* Provide authorisation to external workshops, record the job information on the fleet management system.
* Take ownership of customer hire issues
* Make vehicle bookings with external workshops; track these bookings and notify the customer or supplier of any changes.
* Tracking of the monthly vehicle schedule for both internal and external workshops and notify the customer of any late events.
* Deliver effective control of vehicle event dates when moving dates forward in the fleet management system.
* Arrange short term hires for both internal and external vehicles. Record hire vehicle damage in the fleet system to ensure costs are appropriately charged.
* Month end review of all daily hire data ensuring no blank fields and vehicles are up to date.
* Manage the internal short term hire fleet, moving vehicles between sites when required.
* Audit supplier service, quality and cost; rectifying any supplier issues.
* Manage vehicle recalls.
* Record vehicle movements in the fleet system.
* Quality check event documentation
* Management of V5 documents.
The Person This is a fantastic opportunity for a data driven individual who is inquisitive and enjoys analysing data, whilst providing excellent customer service to their clients.Hybrid working is available, working 2 days from home once comfortable in the role. Core Competencies
* Competent in MS Office, Word Excel and Outlook
* Excellent communicator
* Data driven and inquisitive to challenge errors
* Comfortable working in a team
* Professional and adaptable to change
Next Steps If you are interested in this role, please contact for further details.