Job Description IN2Consult / Credit Controller / 6-Month contract / Heathrow / Hybrid working / £18 - £22 per hour depending on experience IN2Consult are partnering with a very exciting organisation based in the Heathrow area who are on the lookout for a Credit Controller to join their team. This is a 6 month contract but there is a chance it could turn permanent as the company is rapidly expanding. The role offers two days of remote working per week. The ideal candidate would be immediately available but a one week notice period is acceptable. Objective: Cash collection & achieving targets, reconciliation, query resolution, reporting, refunds and reducing DSO and Bad Debt. Duties: • Collecting fees for all companies under the group using various collection methods. • Following the set process that has been agreed upon by the Head of Billing & Collections & Managing Director. • Assist with the workload towards monthly group and individual cash targets. • Ability to complete tasks in multiple currencies collecting debt in various countries. • Working with aged debtors, resolving queries. • Working in tandem with Adjusters, Insurers and Brokers. • Maintain and send monthly statements & BDX, uploading invoices onto portals including Legal X. • Respond to client queries and requests for help and information within a specific timeframe. • Proactively seek assistance from adjustors to resolve any outstanding issues. • Process the company fees and reserves into Class and ECF • Create and maintain spreadsheets and reports to identify clients for collection. • Issuing Refunds in a timely fashion and ensuring that they are processed. • Keeping seniors up-to-date with your progress, queries, or changes to Client processes. • Maintaining systems/master data with comments and changes to Client information. • Completing reports for various areas of the business Daily, weekly & monthly. • Assist with further duties when the Credit Control Manager is not available. Requirements: • At least 4 years experience in Credit Control, working in a fast-paced, high-volume environment. • Able to follow existing processes but also able to “think outside the box” to resolve queries and/or chase clients. • Excellent work ethic and proactive attitude. • IT literate with advanced Word and Excel skills, able to produce Pivot Tables and V-Lookups. • Experience with various accounting systems: SAP, Oracle. And internal data management systems. • Ability to resolve queries and the ability to use all systems available to aid in the completion of tasks. IN2Consult / Credit Controller / 6-Month contract / Heathrow / Hybrid working / £18 - £22 per hour depending on experience