Our client a global technology company based in Croydon is urgently looking for a dynamic and results-oriented Project Manager / Business Analyst. This hybrid role reports to the Head of PMO and combines the responsibilities of managing and delivering technology projects with the analytical skills of a business analyst. Working in a fast-paced environment working on leading agile and BA projects. Key Areas:- Project Management: Develop and maintain detailed project plans, including scope, schedule, resources, and budget. Manage project risks and issues, taking proactive steps to mitigate them. Track project progress, staff time tracking against projects and report on status to stakeholders. Facilitate project meetings and ensure clear communication among all team members. Manage project resources effectively, including developers, supplier resources, and testers. Monitor project financials and ensure adherence to budget. Business Analysis: Work closely with stakeholders to understand business needs and translate them into clear and concise requirements, which are detailed in user stories and acceptance criteria. Analyse business processes and identify opportunities for improvement. Develop user stories and acceptance criteria for project deliverables. Participate in user testing and provide feedback to development teams. Document project requirements and specifications in a consistent and organised manner. Stay up-to-date on industry trends and best practices in travel technology. Key Skills:- Project management or business analysis role, preferably within the travel industry, retail, or ecommerce. Strong understanding of Agile project methodologies (e.g., Scrum, Kanban). Excellent communication and interpersonal skills, with the ability to build relationships with diverse stakeholders. Proven ability to work independently and manage multiple priorities effectively. Advanced analytical and problem-solving skills. Strong attention to detail and accuracy. Proficiency in project management tools (e.g., Jira, DevOPs, Asana) and business analysis tools (e.g., Visio, Miro, Confluence). Experience with software development methodologies (e.g., Waterfall, Agile) is a plus. Understanding of data analytics and visualisation tools is a plus. Travel experience with either travel reservation systems or an understanding of the UX requirements of a travel e-commerce website would be a plus. Comfortable presenting ideas to stakeholders. Please apply with latest CV for this excellent Hybrid role