The post holder will deliver the main administrative function of the medical products division and assist with all aspects of the medical product supply to various organisations from different industries, across the worldwide client group of Trauma Resus. The ideal candidate will have warehouse experience within a fast-paced, highly pressurised warehouse environment. Occasional international travel may be required in line with company growth.
Key Responsibilities:
* Processing of goods (and their unique identifiers) in and out using the inventory management system and the electronic record-keeping system
* Maintaining stock records (including expiry dates, lot/batch numbers) for compliance and completing all necessary administration and recording in accordance with Company guidelines.
* Assisting customers with the record keeping of their medical products via the electronic record-keeping system.
* Assisting with the picking, packing and dispatching of goods locally and internationally
* Assisting with the maintenance of the online product catalogue and electronic record-keeping system (including e-store)
* Assisting with the replenishment and servicing of rental items, ensuring electronic records are kept up to date.
* Raising purchase order numbers with suppliers
* Ensuring warehousing goals are met.
* Assisting with the monthly stock take of warehouse items, checking inventory numbers and goods for any damage
* Maintaining good working relationships with customers and suppliers
* Communicating effectively and working closely with colleagues in the team and in the office.
* Reporting any concerns, problems, incidents, or accidents to the Global Head of Medical Products in accordance with Company policy.
* Dealing with customer enquiries via email and telephone
* Adhere to all Company Health & Safety, Quality, and Security compliance standards.
* Additional/ad hoc duties as required to meet the needs of the business.
Requirements:
* We invite applications from candidates who can demonstrate:
* Drive and self-motivation, with the desire and commitment to succeed, deliver excellence and make positive change;
* Relationship building, with excellent interpersonal skills and the ability to quickly build rapport;
* Collaboration, able to work well with others across diverse backgrounds to share information, develop skills, and deliver results;
* Resilience with the ability to persist and adapt;
* Smart problem-solving and analytical abilities, with a curious and inquisitive mind, and an openness to new ideas;
* Professional integrity and a respect for company values.
Essential Qualifications:
* 5 x GCSE grade C or above or equivalent
* Full UK driving license
Desirable Qualifications:
* Microsoft Office 365
Essential Experience:
* Working independently and within a team
* Working within a fast-paced environment
* Administrative experience
Desirable Experience:
* Knowledge of medical products
* Warehouse experience
* Customer service
Essential Skills:
* Good Communication Skills with a courteous manner
* Ability to work under pressure
* Proactive and a self-starter who is able to multi-task
* Strong attention to detail and a high focus on accuracy
* Excellent organisation, prioritisation and administration skills
* Ability to work independently as well as part of a team
* Reliable and trustworthy with a good work ethic