Credit Controller
Application Deadline: 6 February 2025
Department: Finance
Employment Type: Permanent
Location: Manchester Office
Description
Commitment to innovation and a drive to do things differently have seen Greenergy grow from a bedroom start-up to become a world leader in waste-based renewables, and the UK’s leading fuel supplier. We endeavour to approach the status quo of an established industry with fresh eyes and empower our people to develop and deliver change through innovation. Our values underpin every interaction we have, whether with colleagues, customers, suppliers, and the communities in which we operate. It is these values of Respect, Ownership, Care, and Integrity that have delivered our growth as a business and developed strong customer relationships.
Choose to work for Greenergy and you’ll join a dynamic and passionate team, who are constantly looking to grow and improve.
The Credit Control team is responsible for coordinating the debts of existing creditors and deciding whether to allow credit to a debtor – ultimately managing all money borrowed or owed to our business.
Key Responsibilities
* Manage relationships with commercial colleagues and internal/external customers.
* Drive continuous improvement within an environment of strong internal control and excellent customer service.
* Dealing with internal queries with regards to payments, ensuring customers pay on time.
* Managing the collection of all payments in a timely manner.
* Regularly contact customers to ensure all relevant debts are managed via email/phone efficiently and effectively.
* Run daily reports (e.g., DD, overdue report, cash forecast, and credit risk).
* Support the Sale Ledger department with customer queries and resolutions.
* Ensure ledgers are kept tidy and clear downs performed to ensure credit balances are allocated where appropriate.
* Assist with workload priority of the Credit Control Team accordingly.
* Timely management of escalated queries, including effective administration of individual queries across the team.
* Download bank statements daily from multiple banks in multiple currencies.
* Manage your own portfolio of accounts, posting daily cash and ensuring outstanding debts are collected in line with company policy.
Skills, Knowledge and Expertise
* Experience in Credit Control / Industry.
* Resilience.
* Multi-tasking and work prioritization.
* Ability to work under pressure.
* Strong organization and communication skills.
Benefits
* Competitive compensation: Enjoy a competitive salary, complemented by a generous performance-related pay scheme that recognizes your achievements.
* Private medical insurance: Prioritize your health with comprehensive private medical insurance, including access to online GP services from AXA for you and your family.
* Enhanced company pension: Secure your future with enhanced company pension contributions that support your long-term financial goals.
* Cycle to work scheme: Embrace a sustainable lifestyle with our cycle to work scheme.
* Season ticket loan: Spread the cost of your commute and take advantage of annual discounts with an interest-free season ticket loan.
* Volunteering and charity: We encourage you to give back to the community through volunteering days and charitable initiatives.
* Enhanced holiday allowance: Enjoy 25 days of annual leave, in addition to bank holidays.
* Global travel insurance: Travel with peace of mind, courtesy of worldwide multi-trip travel insurance coverage for you and your family.
* Employee discount platform: Access exclusive discounts through our employee discount platform.
* Enhanced parental leave: Generous maternity and paternity pay to support you and your family when you need it most.
Greenergy is proud to be an equal opportunities employer and we are committed to equality of opportunity for all staff. We believe that diversity and inclusion among our colleagues is critical to our success as a global company. Employment at Greenergy is based solely on a person's merit and qualifications directly related to professional competence. We do not discriminate against any employee or applicant because of age, disability, sex, gender reassignment, sexual orientation, pregnancy, maternity, race, religion or belief, marriage, and civil partnerships.
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