We are seeking an experienced and dynamic Shop Manager to lead our Estover Shop.
This is an exciting opportunity to manage a busy charity shop and play a key role in supporting the charity's mission to provide high-quality, essential care for patients and families across Plymouth and surrounding areas.
Estover is a community focused shop with an emphasis on used goods, clothing and homeware items.
Key Responsibilities Will Include:
* Taking responsibility for every aspect of the shop’s operation, maximising sales and profit and driving consistent standards throughout
* Developing and maintaining excellent relationships with both customers and donors
* Achieving agreed budgets and targets by maximising sales and controlling direct shop expenses
* Leading the ongoing recruitment and training of a motivated team of paid staff and volunteers
* Working cohesively with hospice staff and volunteers to positively promote the charity at any available opportunity
* Ensuring all aspects of shop management, including administration and banking, recruitment and management of volunteer staff & all health and safety requirements are adhered to
Previous retail or charity work experience is desirable, and an ability to demonstrate personal flexibility is essential. The successful candidates will promote the work of the hospice.
Please see the Job Description and Person Specification below for more information.
St Luke’s are committed to equality of opportunity, to being fair and inclusive, and to being a place where everyone can bring their whole selves to work. We therefore particularly encourage applications from candidates who are likely to be underrepresented in St Luke’s workforce. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQ+ people.
Please note St Luke's Hospice Plymouth does not possess a license to sponsor individuals to work in the United Kingdom.
Closing Date: 1 March 2025
1st Interview Date: 7 March 2025
2nd Interview Date: 10 March 2025
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.